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September 2023 by Anthony Macharia
I've used mission auto KC many times and this automotive shop is top notch. Fast friendly service with highly trained technicians. Affordable pricing which is an ultimate dealership alternativeService: Electrical repair
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September 2023 by Elizabeth Hilleman
Mission Auto has incredible customer service and their work is quality. They are always honest and never take advantage of me as a woman. They complete work in the time promised and communicate as soon as they are done. It is also super easy to schedule an appointment in a time crunch!Services: General repairs & maintenance
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September 2023 by Wanda
Mission KC Auto I have nothing but good to say about them everyone that I dealt with was very pleasant. I work right down the street from them and they dropped me off at work and picked me after the work was done to my vehicle. I recommend them to anyone that is looking for a automotive shop. Their prices were reasonable as well.
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September 2023 by Dan Burke
Just priced out mechanic work for a relative. on a set of rear brakes pads and was told anywhere between 450-525. seeing as how flag time on this job is a 1.5 hours and the parts were being supplied. they're charging over 300 an hour. Don't allow these bums to exploit your community Merriam KS. Be better
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August 2023 by Kyle Grose
I was really impressed with how accommodating Mission Auto was when I took my vehicle in. They were extremely fast and easy to work with. They ultimately saved us around $700 compared to the quote I got from a dealership. I will definitely be using Mission auto for all my needs in the future.Service: Brakes
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August 2023 by Jennifer Temko
We have been bringing our vehicles to Mission Auto KC for a year now and have had nothing but the best experience each time we come in. From repair work to oil changes and tire rotations, we have been so pleased with the services we've been provided. As an added bonus, their customer service is amazing!
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August 2023 by Taylor Triggs
The worst customer service and "professional" mechanics and owner I have ever encountered. After spending nearly $3,000 having an old truck tuned up. The fixed A/C stops working after a few days and the idle is way out of wack. I'm told by their service guy Brian, they adjusted the idle to off set the pull the A/C puts on engine. And now it needs almost $500 more in parts because the A/C system they claimed to have tested, is still leaking. Hmmm sounds like you took my money and never tested your work. I figured the owner would want to make this right, after all they have already been paid for what was supposed to be working equipment. No, quite the opposite, I was greeted with a tyrant yelling at me on the phone about how if I didn't like it, I can just come get my truck. My attorney says with all the documentation and phone calls we have, it will be a great case. Fox 4 investigates has also followed up to the information sent over. These business practices of the owner will echo through his customer base rapidly and for a long, long time.
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July 2023 by J S.
Top notch customer service, very easy to work with. Very flexible on dropping off and picking up vehicles.
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June 2023 by judo nomi
Very friendly and informative staff. Got some brake work done there, and they were great. Discussed some other little fix-ups that my car needs, and I am definitely bringing my cars to Mission Auto KC from now on.
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June 2023 by Gwen Thurn
Mission Auto changed the oil and oil filter for my 2012 Ford Focus. They are always timely, clean and friendly, along with fair pricing.They let me know my engine air filter should be changed soon. There was no pressure for them to do that service but gave me the option of them doing the work or that I could do that simple job myself.I reccomend them to anyone needing car service and want honest and professional mechanicsService: General repairs & maintenance
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June 2023 by Blair Smith
The staff was extremely friendly and helpful. Convenience of location to my home was great as well. Overall, great experience, but paid a little more than I would’ve liked to. (I think it would’ve been cheaper had I gone somewhere else).Services: Auto battery replacement
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May 2023 by Gilda Grieshaber
Was told by dealer I needed rear brakes. Brought it into Mission Auto, they checked and said it wasn’t needed at all yet. Still had at least 20K before I needed new brakes. Thanks for the honesty! I’ll be back again!Service: Auto maintenance
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May 2023 by Janet Howell
They were very knowledge and efficient!!! Super friendly and easy to work with!!! The work on my car was done in a timely matter as promise!!! I will always take my car hear from now on!!! Thank you!!!Services: Auto engine diagnostic
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May 2023 by Customer J.
Needed a last-minute used-car inspection in Merriam (which is not where I or my usual mechanic are located), and Mission Auto was able to get me in and out in a reasonable (actually, kind of amazing) amount of time. Very friendly, and a thorough inspection texted to my phone number. Helped me make the decision to put an offer on the car. If I lived closer, I'd definitely take my cars there again.
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April 2023 by Camden Stiles
Just had some work done here and had some concerns after it was finished and I was able to come back in and even had an extra part replaced at no extra cost! Very friendly staff and great trustworthy and reliable place to have your vehicle worked on! Would give 10 stars if I could!