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January 2024 by Tracey Wozny
Service gentleman Derrick goes out of his way to accommodate a walk in customer to fix a computer reset in my Infiniti I bought 2 years ago from this dealership. Totally went out of their way with personal attention and care. They even washed my car! I will be back in 2 years to get a new car! Thank you for caring!
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January 2024 by Erika Roush
Poula and Erika made my new purchase easy breezy and went above and beyond to get me everything I wanted! Highly recommend for all your car needs!
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January 2024 by Janice Randolph
Was looking for a new car. Had been to many dealerships. Mo came out on the lot and found us. He was very helpful. We ended up buying a new infinity from him. What I really appreciate is the time he spent with us after the purchase of the vehicle. He has checked in regularly to see if we like the vehicle, if we have any questions. He set up our oil change and tire rotation.He introduced us to the head of the service department. Mo also showed us some of the features on the car we weren’t familiar with.I would buy another car from Mo. thanks!!!
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December 2023 by Heather
My experience was top-notch. The staff was friendly, knowledgeable, and not pushy. Great selection, and a clean, organized showroom made the process smooth. Highly recommend this dealership for a hassle-free car-buying experience.
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December 2023 by Joseph D'Amato
really great service and the technicians are very professional and helpful. last time we went, after getting tires rotated, a few hours later our tire pressure warning light came on. apparently, one of the tires wasn't refilled. so we had to refill ourselves. a small thing, but good to make sure things like that don't happen esp when you are paying top dollar.
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December 2023 by James Friddell
Erika is excellent to work with my QX60 purchase! She sent me lots of info to help me research the vehicle before showing up. It made the whole experience easier and smoother. She also had a lot of the necessary paperwork ready to go when I arrived the second time for a quick purchasing process. Thank you Erika!
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December 2023 by Todd DeMoss
I value time and service. This was the most seamless vehicle purchase transaction I have experienced. Professionalism through and through and I was out of the dealership in less than 90 minutes. Ethan understood the assignment!
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November 2023 by Ana Oropeza Sanchez
I don’t like the service department at this dealership. They’re not friendly at all and act like I’m bothering them. This is my second time in weeks of having to drop my car off and they’ve had it for 2 days and no one has bothered to call and tell me what’s going on with my car. Considering they were just tweaking the sunroof they had worked on previously I know they’re not waiting for parts and if they were it would be nice to know. I am highly inconvenienced and very unhappy.
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November 2023 by Mike Cooper
I’m not very happy with the salesman or the manager. I should’ve known better than to leave. He told me he was gonna “put me in the system” and they would run my trade numbers and call me. Then they shotgun my credit out without my permission to six different lenders. We never even agreed to a trade-in amount, so why would I agree to have them run my credit or send it to lenders? I never filled out a credit application or signed any kind of consent. The salesman did it all. Looking back at it I should’ve known better than to give him my Social Security number but I was in a hurry to get out of there and get my son from daycare. So in the end I took six credit hits for no reason at all because we don’t agree on a trade-in number and I’m not purchasing anything from them anyways. Be careful what information you give them. I spent 20 minutes on the phone with my credit union and had a Loan approval ready to go. There was no need to shotgun my credit.
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October 2023 by Patrick Brennan
Ethan was my sales person and Rob helped in the financing process. 5 stars, great experience, would highly recommend. It's the second car we have purchased there and we will definitely be coming back in the future. Great staff in every department!
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October 2023 by Nicole Bello
Randy Robinson goes above and beyond for his clients. He makes every effort to give you the car of your dreams and make sure you leave satisfied. Thanks to the Infinity crew and their extensive checklist, I was able to leave with my dream jeep and it was in excellent condition. 20/10 recommend stopping by if you see something you like, you will be welcomed by friendly staff members readily available to answer all of your questions. Thank you!
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October 2023 by Brian Jenkins
Great dealership. Mo Yassin, our sales person, spent a lot of time going over the different options for the vehicle we were interested in. The finance team was great. It was a very smooth experience.
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October 2023 by Lee Staples
We worked with Mo, he was great. Got us in and helped navigate the car buying experience. I’m very grateful for his help. I would recommend buying from Infiniti of Kansas City
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September 2023 by Bryant Schmidt
Repeat customer…… we were greeted at the door by MO who was super friendly and helpful right from the start. We were there just to sit in a couple cars and MO was super professional and friendly. He showed us all of the models we wanted and even pointed us to a couple models that we didn’t think about prior to coming in. To be honest because of the way MO treated my wife and I with such respect, personally, and professionally I decided today was the day for an upgrade. He got us into a really nice SUV that we love. He even stayed late with us on a holiday to make sure we were taken care of. His words were, “I just want to make sure you are taken care of”.That’s how I want to be treated!!Our finance guy John helped us get into a QX 80 last time and this time my wife is thrilled to be in a QX 50. John is a rockstar.Needless to say, we had a great experience! You should give MO and the team a try!! Thanks guys!!!
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September 2023 by Cathy Davied
Mo, was amazing in assisting us with the purchase of our INFINITI QX60. He made purchasing our new vehicle an easy and enjoyable experience.
