-
February 2024 by Pat Whitley
I called Hobby Lobby spoke with the manager Jay stated I was charged for an item that I had put back. Jay asked if I have the receipt I said yes, he stated to bring it and they will have to look at the camera. I asked if I need to bring my merchandise back he stated no. Just in case I brought it all back. When I returned to Hobby Lobby a associate approached me asked me if I have my receipt again I said yes I told Jay over the phone I have my receipt. I felt like they thought I was lying. She stated she will review the camera and get back with me. I walked around about 5 minutes went back to front Jay and the associate was talking he never gave me recognition who he was nor spoke to me. Most managers introduce themselves and tell you sorry for your inconvience and this will be taken care of. The associate just said everything is fine they will issue me a refund. I never received any apology, just treatment me like I wasn't even there. A simple apology would have been enough statisfaction for me, but instead I just got the cold shoulder. I had brought everything back just incase they needed to see it, since I did not receive apology I returned everything. I will never shop at this location, very rude and inconsiderate.
-
February 2024 by Will S
Love it for any kids creativity
-
February 2024 by Lori Johnson
Clerk in fabrics was super helpful!
-
February 2024 by John Callewaert
great selection and helpful staff
-
February 2024 by Victoria
This location has typically been a great convenience, but today's visit definitely shifted my view. Everybody had a bad day, but today, the entire team was rude and preoccupied with things other than customer service. I asked 3 different staff where things were, and each of them said "that way"or "by the Styrofoam." I asked each of them to show me, and they all repeated the same directions. Looking for a 4th staff person was impossible, there was nobody on the floor working. I finally just left and came to Michael's. I am praying for a better experience.
-
February 2024 by Sunshine Des
Had a custom frame and matting done and it turned out great! Love hobby lobby!
-
February 2024 by Tiffany Simmons
Amazing store and staff! Everything was very well organized and taken care off. The staff was friendly and willing to help. The store was clean and well organized as well. Overall, it was a great place to shop.
-
January 2024 by Jay Scott
Incredible customer service
-
January 2024 by Becky Edson
Wonderful store for finding affordable home decor, fabric, painting other art supplies. Lots of things for making your own jewelry and lots of kids crafts and educational activities.
-
January 2024 by Katie A
It was good! Some of the best craft supplies
-
January 2024 by Don Johnson
Fantastic Place
-
January 2024 by Patricia McCullough
Great Christmas clearance.
-
January 2024 by Julieta Berrios Hernandez
Great offers!!!
-
January 2024 by David Osborne
Found what I looking for.
-
January 2024 by Mike Davis
Super helpful associate. During the last of Christmas rush. Super nice and super helpful !
