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March 2024 by Jerry Chasteen
Found a bag of heroine in my room within two hours of me being there. The front desk was very polite and apologetic. Moved me to another room but for the room and the area it’s a one star.Noteworthy details: If you’re bringing kids make sure you check everywhere!!! Do not need them finding drugs!
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March 2024 by Betsy Rhoades
Gross! Front desk people were nice and professional, but the room itself was disgusting. I check for bedbugs every time I stay in a hotel and thankfully no bedbugs, but the sheets were gross and looked like they hadn’t been washed. The area was loud because it’s right off the highway and there’s constantly cars driving/honking. The shower was hot and they are dog friendly, which is a huge bonus.
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March 2024 by Craig Merkousko
Property needs better maintenance. I.e. dog poop, cigarette butts in stairwell, food spills,and garbage overflow.
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March 2024 by michelle yang
!!Do not recommend!! Worst place I’ve ever stayed at. Carpet was stained, they didn’t fix their carpet which had nails and openings. Bed was uncomfortable and felt dirty. We got a queen bed with kitchen studio. Stayed here due to weekend prices were cheaper compared to others. Heater and remote controller didn't work. Walls were thin, and could hear outside noises and neighbors. We stayed two nights and nobody came to clean our room.
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March 2024 by royal wedding 2018
They need to hire professional people. That looks like they work there. Not people that's looks like they just got out of bed. With head bonnet on. In perfesonal. Start over. .Safety: It's was cold. Couldn't get in. No one around for 1hr.
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March 2024 by LaPrincia Barnett
This was so horrible I drove from outta state got a rooom and my room smell like strong smoke and my chair was so stained it was not nice I was only there for 5mins so I ask for a refund and I’m not sure if she actually refund me my money like she said.. this service was so unprofessional and not okay especially coming from out of time and thinking this was gonna be very nice and relaxing false advertisement I will say. And this All happen Yesterday February 28th-2024 at 5:00pm I hope I get my refund back asap especially since I was only in there for 5mins. And even given her the cards back.
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February 2024 by Lee Brightman
stayed there for 6 months the first few months were good room was fair but then the staff started getting rude and didn't care we had service animals they said were fine to have and then told us we couldnt have them which us illegal when we had documentation from doctors but mostly other people staying in hotel wher constantly starting drama by looking in our hotel window and putting beer cans in my car told manager several times never did anything about it. the general manager is very rude. please spend your money elsewhere they are a complete RIP off i was spending 1800$ for a month at a hotel.
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February 2024 by Sonia Gers
Wouldn't recommend honestly. There are something that a hotel has control over and some that they don't, we understand. We knew we would probably hear the traffic from the interstate, and we did. The error of staying in a hotel in KC while the Chiefs played in the superbowl, again on us. The guy in the next room screamed and yelled the whole game, and when the team won the hotel at large was unbearably loud with fireworks being shot off as well. These can't be changed by the staff and we understand.The room was clean-ish. There was a musty mildew like odor. There was liquior bottles and trash left in the can under the sink. The overall room was run down. Cabinets torn up, carpet stained and worn out in spots. Counter. Shower was clean, but the curtain/liner was not. And when we checked out the woman in the hoddie was irritated that we didn't just leave the key on the counter. Although, the guy who check us in was friendly and helpful. We booked a handicap room, and he informed us that there are no handicap rooms at that location and arranged a ground floor room to help.All in all the room quality and cleanliness is the reason we would not return or recommend.
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February 2024 by Meranda Chavira
Roaches all over the place and dirty.
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January 2024 by Misty Neely
I like the set up of the place. It's stacked 2 stories high and kind of like a motel 6 where the doors to each room are outside. Lobby is up front with the laundry/vending room. There's doggie doo doo stations with bags, trash cans, and ashtrays throughout. There's a nice little public sitting/picnic patio area with tables a grill. Lots of washers and dryers, which mostly are working, all $2/ea. Everywhere I've been has been clean enough, all rooms are non-smoking. No carpet in my '1 queen suite', so I'd bring a broom if I were you. Photos of rooms on app and site are accurate. Same free breakfast as the others with it- packaged muffins, oatmeal, chewy bars, coffee. Everyone I've dealt with behind the counter has been nice and helpful and overall very pleasant to deal with. There's no deposit at this location. As far as location goes, there's a couple of gas stations not too far, as well as a few restaurants, as in, within walking distance. Pet friendly with additional fee for non-service animals who stay free, of course. Cats and dogs allowed. I'd stay here again. Be sure to mane an account thru them and book in the app for the best price. Major discount applies at 7+ nights.
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January 2024 by Daniel Leipsic
Decent price and clean
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December 2023 by Avry Kee
Few small maintenance fixesCable line was not attached properly and knobs on drawers.
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December 2023 by Donna Wimp
Dingy and dark. Large gap under door to outside with no solution offered. Placed towels at door to keep leaves and salt from blowing in.
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November 2023 by Marlyse Pickens
Infested with roaches and only concern as far as the regional manager was concerned is money. Old appliances and nasty carpet.Rooms: Not kept well. Bug infested and appliances went out and needed to be replaced. Also sink was leaking and they took a few days to fix it.
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November 2023 by Justin Jackson
Construction in the area made it hard to navigate. Staff was cool and always willing to help. They need to handle the ROACHES though!
