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September 2023 by Thomas Schroeder
even though i had to spend a crazy amount, this shop did amazing work and made my car feel relatively new!Services: Air & cabin filter replacement
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August 2023 by Brandon Roman
I had non stop issues with my 2013 Subaru Impreza and they stuck with me to get the issues resolved. Mechanics are very knowledgeable and pay attention to detail that I’ve seen most other shops over look. I also love that I get notes from the mechanic along with a picture of any problems they find. It’s a sense of security I find with them that I have yet to find anywhere else. You guys are great. ???Services: Electrical repair
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August 2023 by Omar Doumbia
I really liked the fact that I was given a rental by the time my car was being fixed and all the work was well done. I highly recommend this place.The only downside is the repair is very expensive.
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August 2023 by Kyrs Yayo
Stayed on the phone with the guy for about 45 mins to finally decided to come bring vehicle in at 9am as he prompted me to bring it in the earliest I could. Quoted me 150$ had my car for 5 hours only to call me and tell me I was misquoted and would need to pay 370$ more on top of the quote. Was highly rude and offered no solution but me paying more and waiting additional time as well
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July 2023 by Dane Dahlstrom
They were very thorough. They did what I asked. There is nothing bad about my experience. It was my first time coming here but will use them again.
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June 2023 by Janet Buie
Repaired my convertible top that would not go down. After inquiring at 2 other places, Done With Care was the only place that knew what they were doing and did not charge me more than my deductible on my warranty. They did a great job and the car runs great, including the convertible top. So excited to have finally found an honest & competent repair shop!!Services: Engine repair
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June 2023 by stacy backus
Their prices were incredibly higher than the shop I ended up going to. Although they did do a very thorough check of my car. Also they did keep Mr informed on each step of the process of diagnosing my cars issues. Just wish the prices weren't so high!
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June 2023 by Keyanna Jackson
First I would like to say they rip you off. I went in for an inspection and they told me I needed like 6 things urgently and be being a girl I went to another car place to confirm and they told me that Done With Care Auto Repair lied and only 2 of those things were needed and not urgently. They will tell you your belts are worn even though they just got replaced. Also this same time I went and got a inspection they gave me this old buick as a loaner car with started smoking terribly, I was sure it was about to catch on fire. Also the power steering went out and when I called them they told me to just continue driving it back to their office. (And if you try to lie I have video and picture proof) Wouldn’t recommend going here!
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May 2023 by Soudary K.
I was having issues with my BMW X5 and was looking for a shop for an estimate. Found this business on yelp decided to give them a call. I told him the issue with my car and wanting an estimate to decide whether to repair the problem or trade my car in for a new one. When I took my car in, they did an initial inspection and gave me a detail visual of the issues and written estimate via text. Unfortunately, for my situation, the expense was more than I wanted to spend on the repair opting to trade in for another car. The service I receive from this shop was excellent and will do a good job on any repairs. I will definitely come back to this shop again for all my auto repair service.
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April 2023 by Chad Siegrist
This company has taken care of me for sure. I had a rock hit my front headlight and they got me in as soon as possible. Not only that they gave me an honest quote. I highly recommend using done with care because they are very honest and not only that really easy to deal with. 10/10 hands down best auto repair company in THE KC AREA.Services: General repairs
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December 2022 by Tom Page
I don't write reviews, and this is my first review of any business, good or bad.I'm compelled to write this because i'm very unhappy with my recent experiences with Done With Care.Their intentions are good but their skills are severely lacking.Here are the results of my last 4 visits:1. Failed to diagnose cause or location of right side turbo noise,so they recommended i REPLACE BOTH turbos. (i declined)2. They removed an AWD transfer case to repair a leak.(expensive) The leak did not get corrected (leak neverstopped), and they told me it was leaking from a DIFFERENTplace now. They either misdiagnosed it the first time, ordamaged it during reassembly / reinstall. They would not ownup to it, so i had to pay for a 2nd expensive repair.3. Failed to diagnose a significant battery drain.4. Had suspension inspected and a 4 wheel alignment done afterbuying new tires, due to the old front tires squealing whenturning. Was told everything looked fine. I was skepticalbecause the squealing wasn't happening for no reason. Thenew tires are now wearing VERY uneven.Done With Care has cost us a significant amount of money, and wasted a lot of our time due to having to get some of their diagnosis and repairs done twice.They also frequently suggest replacing parts that don't need replaced. Also, if there is a pair of anything, they want to replace both when only one is bad, and it's not necessary. (see #1 above) They also wanted to replace both rear shocks on a vehicle because one was bad. I had to tell them "i don't replace parts that aren't bad".Find a shop who can diagnose and repair your issues the first time, and doesn't suggest unnecessary parts and repairs. You'll save a lot of time and be better off monetarily.*** RESPONSE TO DWC REPLY: ***As expected, David wasn't truthful in his reply to my review by stating things didn't happen the way i described, or that issues were repaired that were not. I didn't write my first ever review just to tell a bunch of lies about this business, and don't have any reason to. I have better things to do, David.The last straw was when i saw that my new tires were wearing very unevenly. He says in his reply that i never mentioned my tire squeal, which is why i had it inspected and aligned to begin with (as i said above) and i communicated this to David PERSONALLY at the time of my appointment. When i had the same vehicle there a short time later for the battery testing, the tires still had low miles on them, so of course i wouldn't see a wear issue yet. He didn't state all the facts, and is minimizing everything they didn't do correctly. We tried giving them easier work, but apparently they aren't even capable of doing an alignment. They owe us a refund for this.They gave us a refund for the battery drain testing (but didn't want to) because my NEW battery was dead AGAIN after several days of not being driven. A new battery doesn't go dead in DAYS if the system is within spec, and we shouldn't have been charged for it to begin with. If he thought that was normal then why did they do the testing?! This proves he's not telling the truth about this situation. What he told me was it had to have a drain that was causing the battery to go dead, but they couldn't find the drain.He makes it sound like it was a year between the transfer case leak repairs, when it was weeks. This was also a vehicle that wasn't being driven much at the time, so there wasn't any hurry to decide what to do about it. We went back to them fully expecting a break on our bill, but that didn't happen because they denied doing anything wrong.They replaced a turbo part, and the issue wasn't fixed. Then he blamed the part being defective. STILL not fixed. There was NEVER any ENGINE noise and NOTHING WAS EVER REPAIRED, but we were still charged.David would never admit any wrong when i was a customer, so why would he now? Notice that he found a way to dispute EVERYTHING in one way or another by lyi
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November 2022 by Michael E. Rose
Great, honest, and informative. Highly recommend and will absolutely be going back for as long as I live in the area.
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November 2022 by Brittany C.
Let's be honest, no one loves spending money on their cars. And to make things more difficult who do you trust? My husband did some research and came across Done with Care and used them for a moderate repair job. My husband has never experienced such knowledgeable staff who took so much time to explain the process and answer any questions related to our car repairs and service! We have now used them for my own car woes and again have had great experiences. We have referred them to other friends and neighbors now too!
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September 2022 by Bonnie Monahan
Done with Care Auto Repair has given me excellent service and always meets the needs I have with my car. I’m never worried that they won’t do a good job or leave things unchecked. Using them from here on out!Service: Oil change
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September 2022 by Kristin Crawford
Juan was an amazing person who was understanding and legit. I definitely would go to them again. Thanks guys!
