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September 2023 by Todd B.
The other day I had the pleasure to go through the Go Car Wash on Shawnee mission parkway!!! The manager noticed the front of my car didn't get clean and had me go through the car wash again on them! He proceeded to also go and help his attendants when I went through and also came to check on my car after. That is great customer service and leadership!! He was very personable! I will be back!!!
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September 2023 by Carly G.
Was just told "go f*** yourself" by the curly headed young boy from box because I expressed to him it was frustrating to be ignored. My first time and as I drove up he moved the cones right in front of my car. Apparently a chain broke which is totally fine except he made dead the contact with me maybe 2 feet away and never said a word. I had never been to this car wash before so I was a little confused. I backed up to ask him if it would reopen. He ignored me until he couldn't anymore. When promoted on the entire last few minutes he said that to me with a smirk and a laugh... Sad way to treat someone and a terrible first impression. He needs some manners.
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August 2023 by M.A. Smith II
Good car wash, but sometimes some of the brushes don't work. Really frustrating when you pay monthly.
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August 2023 by John Ross
10 for a wash and all the dead bugs are still on my car. Update, they sent me thru again and still the bugs are all over the car.
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June 2023 by Miguel Bustamante
Membership Lane often closed. The manager has very unprofessional customer service. I can recommend tidal wave car washes tidal wave is much better than what you'll get at this location.
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June 2023 by Mandie Rose
Decent carwash, gets most debris off the first time. Should probably consider fixing the GIANT UNAVOIDABLE POTHOLE at the entrance of the tunnel. ?
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May 2023 by Robert Kinser
Although I enjoyed this carwash, the manager is not in good communication with his employees. I had several issues at the gate and was assured satisfaction but instead was denied, like conversations were fabricated. I will be taking my business elsewhere. Not good business.
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May 2023 by Carol Norman
Been going here since they opened. Have the pass where you get plenty of washes each month. Great workers. Well maintained.
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May 2023 by Miguel B.
Purchased monthly membership because I needed to wash my vehicle every day or two. I noticed that the car wash didn't get my wheels clean. I brought this to the attention of an attendant and she said,"Honestly, I suggest you run your car through the wash twice, that's what I have to do." I tried this and it still left my rims dirty. She recommended I talk to the manager David Peterson. He told me the problem was likely that the dirt on the rims had built up due to not washing car for a long period. This wasn't' true I had washed the vehicle at Go Carwash two days earlier. David didn't offer any ideas just said the poor quality was the best they can do. Another attendant suggested I ask the staff at the entrance who pressure spray the wheels to give more attention to the rims. So I started asking for this and tipping them $5 each time I went through. That worked the first time. The second time the attendant took the tip, but didn't get the rims clean. I spoke to the manager again and he again offer to do nothing. So I asked for a refund. He said he would talk to his manager and the earliest he could process a refund was in 3 days. He never did give me a refund. I followed up by emailing him and emailing the customer service contact on their website, but they never responded. So I went on their website and canceled the monthly service myself as my correspondence is being ignored. The customer service at this Go Carwash is not just horrible it's unprofessional. I can't recommend this Carwash. I would encourage Go Carwash customers to instead try Tidal Wave Car Wash they have been great customer service and have many locations across the metro.
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April 2023 by Jason B
Great carwash! Easy to work with and friendly staff! All the locations make it easy for us to keep our vehicles clean. Look forward to more locations opening.
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March 2023 by Bryan Terry
An automatic carwash with some flair. LED lights turn the suds fantastic colors as they wash and wipe the dirt away. It'll make you feel like a kid again!The price of a wash includes access to their vacuums and cleaning rags to wipe down your interior surfaces.
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March 2023 by Frederick Slezak
Purchase the ultimate car wash, lift dirt along the bottom of both sides of my car. Very disappointed
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February 2023 by Pat F.
Not a lot of advantage to being a member. They need to let 2 members cars through to 1 cash or credit. The members line is always twice as long.
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January 2023 by Scott Sneed
Went through the wash off of Shawnee pky today and sit in line waiting for about 15 min while they processed the person in front of me for a new subscription. I was pretty upset because of time and thinking they couldn't just run her through and do all that paperwork after she comes out in the parking lot ? I also explained the the girl at the window how ridiculous that was to do all that and hold up the line and she just said " it's not my problem " . Really? I want be going back there !!!
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November 2022 by Melissa Ntube
The car wash itself wasn't to bad. Still had some spots on windshield not cleaned. Dryer area took my friend's 3rd brake light off her escalade. The manager was friendly helped complete an incident report.
