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October 2023 by Alyssa Nikole
had a great experience buying my GMC from Allen Automotive! Waseem(I hope I’m spelling this right) was amazing! Made my process quick and easy. was very willing to answer all my questions. Overall a great experience for financing my first car! Highly recommend coming here!
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October 2023 by DeAnn Kuhn
Don’t trust the price on their website or whatever they quote you for the final price. Had cash in hand with every intention to buy the car. That was only to be told that the price was a mistake and was a $1000 more. We had a budget, and the extra thousand was outside of it. Here’s a tip…Don’t post the price of a vehicle until you get it detailed and decide”oh I can make more money off this”.
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August 2023 by Del Jordan
Customer relations isn't their strong suit, very rude, and they like to leave early and push you out the door even if you want to test drive or make a purchase. They turned me away even though I had cash in hand for a down payment. A lot of cars have damages or are rebuilt. If you decide to shop here shop with caution. PROCEED WITH CAUTION! You've been warned.
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August 2023 by gil3301
Posted price was not accurate, once we decided to buy the car the sales person said that there was a “mistake” with the price of the car, and added 3k to the posted price of the car (cargurus, carfax and the dealer website), too much for driving 40 min to waste our time at this dealer.
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June 2023 by Ramsey Atieh
Great dealership! Great selection of nice cars at a great price. No hassle, drove it home same day! Waseem was great and treated us well.
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June 2023 by Malik Griffin
Had a great experience buying my Volkswagen from Allen Automotive! When I first looked at the car, it was a little bit dirty so I asked if they could wash it for me and Waseem was very willing to do that. After I got home with the car, I noticed that the headlights were not working so I called and asked if they could fix that and once again he was very willing to do that for me. Waseem is great and I’m very happy I chose Allen Automotive to purchase my car!!!
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June 2023 by tara wepler
Bought a pilot here and the timing belt that they “just replaced” was installed incorrectly so our engine just blew. Definitely would not ever consider going back. Car has 193,000 miles on it. Timing belt should have last more than 40,000 miles. I say just as just before we bought it. Current shop said it was not put in correctly is why it failed. So yes that’s Allen.
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April 2023 by Jessica Dalton
Wasim and his team at Allen Automotive are great to do business with. They are reasonable and offer fair pricing. I have purchased 5 vehicles from Allen Auto to date for my company and will continue to work with them in the future. Thanks for making the buying process quick and easy!
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April 2023 by C. Brown
Came from a long distance. Got treated fairly, and was explained everything about car and price. Made me comfortable, and willing to allow input on vehicle and what my auto needs were. A pleasant experience all around. Not pushy but easy going. Definitely trust worthy as well. Definitely would recommend. Good selection of vehicles, fair pricing too. ?
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April 2023 by Jacob Liles
Really can't say enough great things about the customer service I experienced from Brad (Straight forward no nonsense) and Waseem (patient and accommodating). I found the perfect vehicle for my family and the team at Allen Automotive was just so supportive and genuine and really made sure they did everything they could to make sure I got taken care of and I can't thank them enough! Even stayed late after closing to finish up our paperwork and made sure I could leave the lot with the vehicle same day. I would recommend them to anyone looking for a quality used car at fair value and a great customer experience that goes over and above! Thank you!
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April 2023 by Kelley Hildebrand
They acted rude when asked if we could test drive the car to the bank to get money. 2.2 miles away.When returned, everything said about checking out the car was taken back and would not even tell us if the fluids where full. And hit us with high pressure sells of of course having another interested buyer.We told them to let them have it and walked away.
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April 2023 by Kourinza Elmore
Was very interested in a couple vans they had for sale but the man in the office was so rude and not attentive. Never greeted me either time I went to look at the vans and wasn’t very helpful when I had questions about the vehicles. I didn’t have a good feeling about pursing business with this car lot.EDIT: wanted to edit my review to add that I am indeed a ma’am not a sir and I only talked to one fella that was for sure the car salesman. I visited the shop on two separate occasions a couple weeks apart. The one, and only, man who helped me on both occasions didn’t answer any questions and was only trying to pressure me into filling out a credit application. I felt that because I am a women the man who works here didn’t take me or my buisness seriously. Just goes to show your lack of knowledge about who you have helped or haven’t helped I should say. No accountability. Very blessed I purchased a vehicle elsewhere.
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April 2023 by Alejandro Bejarano
Great place to find the car you need, Waseem was very quick and helpful. Has a lot of cars to pick your favorite. Efficiency is something that I notice the most. Thank you Waseem
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April 2023 by Julia Fleenor
Waseem was so helpful and straightforward with us. The process to buy our car was painless and quick. I highly recommend coming to see Waseem at Allen Automotive next time your looking to buy a car.
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March 2023 by Kellen T.
I purchased a 2013 Volkswagen Golf at Allen Auto. They would not negotiate on the price saying that they had put thousands into repairs on the vehicle. I did purchase the vehicle and took it to a mechanic to be serviced, and to my surprise learned that it has a very bad oil leak and will cost over $1000 to repair. The rear main seal was blown out, and I learned was because the dealership overfilled the oil on the car. This dealership has a large amount of Volkswagen cars so you would expect them to know how to do a routine oil change. The dealer warranty has not expired yet but they will not repair the leak. I have driven the car less than 1,000 miles.
