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8AM - 12PM 1 - 4PM
101 N Palmberg St, Meriden
Shipping Centers
3 - 7PM 9AM - 1PM
126 NE Madison St, Topeka
Shipping Centers
“My Priority Mail package got caught in a “looping” in the Kansas City KS Distribution Center (just kept going around and around on a conveyer and never to a truck) I went in to the Lyman Road facility to ask about it. Penny kindly took me seriously. Over the next several days Craig kept me posted while John emailed and called Kansas City until someone stopped the conveyer, retrieved the package and sent it on its way. Thank you for your kind and persistent customer service!”
“I had an excellent delivery service from the Estes team. They were upfront about issues that occurred prior to me receiving my order, gave me instructions on how to report any issues as necessary (hard to tell what might happen with 3 pallets of tile), and provided clear communication regarding the delivery date and time.”
“I've been to this post office at least a half a dozen times over the last 3 months and I've always had a good experience, each time handled by 'Catherine' who's obviously totally focused, knowledgable and cares about her customers. She's aware of the line out front and who's standing in it. Yesterday she actually asked a man to leave until he could wear a required mask, he was way down the line and I was amazed she even saw him as busy as she was. (He returned shortly wearing one.) She also advised me once that I was using a regular Priority Box and that I could use a Flat Rate box instead to save money. I can't see behind the wall at the front counter, but I can tell these guys are bust'n their butts getting it done –at least her. I know it's not across the board because I've heard the horror stories in other places, but like most other frontline workers, I know they're probably overworked more than other government workers, so I try to give 'em a break by being as pleasant and patient as possible. Honestly, I don't know how they do it. Anyway, big kudos to Catherine. She's a credit to her profession.”
Shipping Centers
Shipping Centers
Shipping Centers
“I needed to return some Amazon items, but was politely told I needed to be go to the location at 39th & Wanamaker. A bit inconvenient but not their fault. They go close from 1 to 3 every day if you do need to go to this location. Good to know in advance.”