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February 2024 by Rachel Hoffman
Carla was amazing! Knowing I was gonna be in there for a little while she was still very prompt, friendly, and made sure everyone in her store felt welcomed. It was a very pleasant experience and all of us customers and her shared many laughs and conversations as she was working.
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February 2024 by Cathryn Campbell
Very awesome and helpfull,Carla and Suzy
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February 2024 by Sandra Pontious
Jo was wonderful in getting me the help I needed for my cracked screen.
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February 2024 by Susan Jordan
Jo and Suzy were amazing. Very patient and kind. I would highly recommend these two ladies.
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February 2024 by Butch Badgett
Carla helped me learn how to use the new phone my company purchased for my use. I would give her more than 5 stars if I could. Thank you for great service!
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February 2024 by Michael Hoefer
Im 82 Years old and went in and was greeted by Jo Garcia. I told her a didn't know anything about cell phones and she helped me and I felt like i could go to work there. She was very nice and very helpful. Pi
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February 2024 by Fran Pruett
She was very helpful in cleaning up my apps from a virus. She also helped my companion in getting his phone unsuspected
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October 2023 by alice waner
Suzy did a great job and I am happy with her work
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May 2023 by Parker Hull
Horrible customer service, repetitive false advertisements, and below exceptional phone service. Also I explained how the service wasn’t working properly. I was told I would be able to return the device and they are holding my number hostage. So I am continuing to pay for a phone that doesn’t work properly. This is a very poor business practice and pretty sure it’s illegal to hold someone’s number hostage. You will see this complaint on the better business bureau soon. Also will be contacting the fcc and ftc in regards to this matter.
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September 2022 by Susan Barton
Malachi and his team are so knowledgeable and helpful. They helped me bring down the cost of my plan and I really appreciate that!
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September 2022 by Janet Azevedo
Jacee and Dylan were very helpful to me in my purchase of a phone. Thanks so much!
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August 2022 by Vanessa Knopp
We will gladly drive from Hutchinson for these two. Wonderful service, friendly, patiently answered our questions and didn't oversell themselves.
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August 2022 by Diane Mason
Very patient and knowledgeable staff. I got right in without waiting, which was important to getting me to my next errand on time.
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June 2022 by Valerie Stanton
I purchased a phone today and gave as a Father’s Day gift. I bought the wrong IPhone that he wanted. He was very grateful for the phone - but they cost so much he should have what he wanted. We called within 2 hours and they said it would be a $75 restocking fee. It had not even been powered up. Sadly this will be my last purchase at the Mountain Grove store. I am not a BIG customer so they probably won’t even notice. I understand policies - however this is very excessive. I even waited for 2 hours while their internet was down so I could get the phone / with the price of gas and a 45 min drive I was trying to be cost effective. Lesson learned next time I won’t feel rushed and I will take my sweet time and read all the fine print -
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June 2022 by Dan Whittenhall
I received a phone for Father’s Day. I didn’t like the phone I received. I called two hours after the phone was purchased. It hadn’t been powered up or removed from the box. I was told it would be $75 to exchange it. DO NOT SHOP WITH THIS STORE!!! Worst customer service ever!!!
