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February 2024 by BigBen Thiessen
The staff here were so helpful. They helped me figure out the parts I needed and offered to stay late while I replaced the parts on my vehicle in their front lot so they could give me my core for the old part before continuing down the road. We were traveling by RV and they even had great suggestions on where we could stop for the night. Which to this day was still our best stop on the trip (Love's new rv park btw) thanks guys for your help on getting us back on the road! Our old big block is humming now as we head into Nevada!
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August 2022 by rhnewcreature
These folks bend over backwards to accommodate my needs. They really went the extra mile for me. I will always turn to Catlett Napa for everything.
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December 2021 by Joel Matteson
They had the parts when nobody else did!
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September 2021 by Diane Mason
Helpful people!
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August 2020 by J
Friendly staff ?
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July 2020 by Edie Lamar
Went in with noise under the hood. Fixed it right then. Greatly appreciated!
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July 2020 by Chad Krivin
Chris is very rude and condescending. I will not do business with this NAPA because of his attitude.
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January 2020 by R Layfield
Willing to help get our Auto fixed and us back traveling
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November 2019 by Caden Koehn
We have done business with Napa - Jayhawk Auto Supply #3 for years, and my fellow employees and I have always appreciated their excellent service and prompt, auto parts delivery!! Keep up the great work!
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November 2019 by Deborah Van Norden
I went to Napa to purchase a bulb for one of my rear turn signals. After the purchase, the store manager, Chris, went out to install it for me. But replacing the bulb did not fix my problem. There was a short somewhere, as I had suspected. Chris spent quite a while testing the wiring and determined that I needed a different part. So he refunded my money for the bulbs and ordered the other part. He told me he wouldn't charge me until the problem was fixed. The part was to be in the next day. Fortunately for me, I didn't need the part, as I hit a bump and for now, the short is fixed. Chris said he would hold the part just in case. This is the type of over and above you find in a small town. Thank you, Chris.
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April 2019 by Joni Train
Friendly and knowledgeable employees.
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March 2019 by Donald Brown
always the friendly serve by Chris, Joni, Donald and Jerry and Chris Frye
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February 2019 by Shane F.
Manager is rude in the way he goes about helping customers. When a customer is not familiar with a subject, he speaks back in a tone that is not respectful to the customer. I went looking for 10w oil. When I was asking if they sold any, I explained that a few people I know said that they have found 10w motor oil at a few NAPA auto part stores. He responded telling me that no one sells that oil and that if I did find it it would be expensive. And when he said this it was in a tone of disrespect. As if he was putting me down. I work in restaurant and I can tell you, I would never speak to a customer the way he does. And by the way, that hard to find super expensive oil that he says doesn't exist anymore? I found it right down the street at O'Reilly auto parts for $3 a quart.
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January 2019 by Travis Dorris
Best place in town for parts. Good service great people.
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January 2019 by Merlin Goering
Good parts. Good service.
