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November 2023 by Lee Elder
We had a appointment for service on our 21 GMC Sierra Denali. As always we had a great experience. The Midway service department was quick to complete the oil change and tire rotation and even compted us with a wash job. During our wait I enjoyed talking with Rob, our salesman about the new 24' models just now coming out. A very good experience.
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November 2023 by Kellie Sims
I didn’t purchase anything here, but I will tell you I had thee BEST EXPERIENCE & ENCOUNTER EVER AT A DEALERSHIP!! Or ANYWHERE for that matter.I’ll try to make this short, but it won’t be. Sorry…I just purchased an all electric mini cooper from Wichita. I’m from Salina & was headed to Wichita to return it as it was fully charged & said I could go 107 miles, that is until I’m close to McPherson & see I don’t have enough miles to make it.(this is why I’m trading it back in). NOT all electric cars are this way because my car is SO small it’s to be expected the range is lower than other EVs. DON’T let this discourage you please!!Frantically trying to get the machine to work LEE FROESE comes out to help me. He is so calm EXTREMELY EXTREMELY KIND, WELL MANNERED!! I’m put back, confused, baffled wondering why this man is being so KIND & helping me?? I NEVER even asked. He offers me to go inside to get out of the cold, but I’m just panicking & want to get this done ASAP before I’m too late!!He just keeps reassuring me that it’s going to be okay & he keeps saying he’s going to take care of me & that he will help me get through this. He says I’m here to help.He said, “look this is what I’m going to do for you. I can turn this machine on. I will turn it on & let you charge it for a 10-20 mins or however long you need, so you can just make it to Wichita.You can all look at this as a small act of kindness, BUT IT IS IN FACT NOT! Kindness is RARE.I’m a follower of JESUS CHRIST & I truly believe God placed that man there at that time & for that moment!! I can’t believe nor explain & express how GRATEFUL I AM!! There just isn’t a word to describe that encounter & the impact he left.I told my husband that God sent me an Angel.Gifts come not only in boxes or bags. Life is so short, soak up all the good you can & praise the righteous while you’re still alive.Lee Froese THANK YOU SO VERY MUCH!! We are forever grateful to you!! May God Bless you & keep you safe. In Jesus Mighty Name I pray!! Amen!! ??❤️
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November 2023 by Jason Meugniot
Another great regular service complete. Really appreciate the service video I typically receive while waiting at the service center. Very easy to understand what's going on with my vehicle. The service duration was reasonable. And everything went smoothly.Service: General repairs & maintenance
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November 2023 by Brad Brown
Key FOB and key cut for a purchased vehicle. Took 2 hours. I think that is excessive, they spilled some type of light weight oil in my console and did not clean it up. On the bright side they washed the vehicle.Service: General repairs & maintenance
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November 2023 by Gene Short
Took longer than expected, Gary said on the video that the air filter was dirty but could possibly wait till the next oil change. Someone came in and said it needed to be changed, today. So I agreed, but I feel like $50. Was pretty steep. They said it was a problem that they have found with this vehicle, on a dirt road.Services: Air & cabin filter replacement
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November 2023 by Bayli Palacios
Very respectful! They picked my car up and brought it back to me. Went over everything with me and got my consent before doing any work on my car. They also did a video inspection of my whole car. Will be returning back for future services.
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October 2023 by A.D. Allen
Midway Service Dept did an excellent job installing my new truck bed cover. Staff members were very accommodating and worked hard to get my vehicle serviced in a timely manner considering my tight time constraints before traveling out of state.
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October 2023 by Glenn Tammen
Had an issue with a previous service and it was resolved today exceeding my expectations! I appreciate their oil change package which also includes a complete video pointing out any items requiring attention, tire rotation and car wash. Thank-you!Services: General repairs & maintenance
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October 2023 by Jan Magathan
Just bought a 22 trax from Lyle at Midway Motors in Hillsboro. My new car is amazing..and I feel I got a good deal and was treated very well by the crew there from sales to Financials to service. Thanks!
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October 2023 by A Phelps
Was broke down. They were very prompt getting us up and running again. Second time there service department has got us up and running quickly when needed.Service: Auto engine diagnostic
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September 2023 by Cindy Husted
I was in town for my grandson's baseball game and had a nail in my tire, You were very busy, but worked my car in for a tire repair! Thank you sooo much!CindyService: Tires
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September 2023 by Mindy Mikulecky
Really friendly staff and I like how they kept me updated on my vehicle repairs.Services: Air & cabin filter replacement
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September 2023 by Bryan & Nicole McClellan (Master Craftsman)
Lee Froese was an absolute pleasure to work with! Handled my needs effectively and efficiently! Went above and beyond to make sure my truck was back on the road.
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September 2023 by keenan haake
Very experienced service manager that explains every detail of work performed. Very pleased with this service department. Midway Motors is a top notch company. Now onto buying a new vehicle for my wife. Need 40-50 mpg.Services: Transmission
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September 2023 by tad vanderhye
Midway has a big phone problem, called McPherson and Hutchinson answered and appointment made there.Stoney came thru big time.Service: Oil change