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June 2024 by Darrell Marks
The entire staff was friendly and fantastic. I spoke with the manager at the location. She couldn't have been nicer. They did their best to help me out and I appreciate their service
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June 2024 by Lacee Andersen
Went here to get a new tablet and watches. Waited over 45 mins and no help. We saw at least 3 people come in after us and they got helped before us. I understand under staff but come on. Won't be going there on the weekends
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May 2024 by Takotah McLeod
Wait is outrageous we wait and was checked in a people just walked in and got service before us
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May 2024 by Landon Koehn
One person working the store on a Saturday mid morning. Slow as a sloth. No one has time for that
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April 2024 by Alex Cincotta
Horrible
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April 2024 by David Souther
They were not helpful at all. I felt like unless you were there to try to buy something they were not going to hell you because it doesn’t help with their commission.
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March 2024 by Jenny Jester
Had a damaged phone, needed to upgrade. Taylor provided the best customer service! He helped us to get the best deal for our family and was so patient and kind. 5 star service for sure!
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March 2024 by Brigitte Hearst
In a day of Black Friday in November 2023, there were the lot of people getting the new phone.
A representative changed from the phone brand what I wanted. And I hadn't given her my answer.
However, later a month or two, I like this phone brand better than my choice.
Representative Maria Jose, thanks for this with your suggestion.
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February 2024 by Cara S.
We had great service here. They made upgrading our phones and transferring from another provider very easy.. we had an appointment but were seen early. They answered all and any questions we had and they were very pleasant. I'd feel more than comfortable coming back if I needed help. This was my first experience with Verizon and I was very pleased.
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February 2024 by Ryan Wyche
Never have I had better service. I was approached immediately by Emmanuel, who had a great attitude. I was only there to have my service changed from one phone to another, but I was treated as though I was there to buy the most expensive phone in the store. I'll spare you the technical details, but he ended up fixing a serious problem and saving me money. He went above and beyond.
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January 2024 by m b
i went to the verizon store in manhattan ks dec 30, 2023 about speaker problems with my smart phone. i was told that he fixed the problem with my speaker phone, and it was alot better now. oh yeah, right. i got home and made a phone call using speaker phone. and he didn't fix anything at all. It's still just as bad as, before i went there. so thanks for nothing verizon. you didnt have to say you fixed something, that you really didn't. minus 10 stars for you. i'm sure they'll reply by saying, oh i'm sorry. the truth is. they're not sorry at all
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November 2023 by Jason M
I only stopped by to drop off an item I needed to turn in as a trade-in device. My time there was very short and quick. Very professional and was greeted with a lovely sight of I do dare say.
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November 2023 by Ja'Nae
Wonderful customer service. Taylor was absolutely wonderful and appreciated the detailed service to ensure I left with no questions or issues remaining. Also a very clean store.
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November 2023 by M H
Incompetent sales. Sold me plans for my devices that didn't exist. 1st month I had Verizon customer support telling me all the numbers are wrong and my bill is going to be 40% higher
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October 2023 by Cristina Okane
Slow in-store service, slow in fulfilling online orders for store pick up multiple times.
