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March 2024 by Dexter White
Helpful with a package issue. Thank you, Daniel, for going above and beyond expectations.
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February 2024 by Sourav Ray
A very budget-friendly place that only charges $2.30 for a single-page black-and-white printout. I should have asked before asking them to print. Friendly and professional staff though.
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February 2024 by Teresa Moore
Can't say enough good things about our Manhattan, KS UPS store! Everyone is pleasant, helpful and efficient...even when they are crazy busy at Christmas. Best customer service you will find!
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February 2024 by Kelli D. Anglin
The 2 stars are simply for the 2 people I do like that work in this place. The old guy with the short/balding haircut that looks like he has some sort of God complex.... Is not one of them. All bc of a piece of tape. He's veeeeery condescending and something just tells me he's a lot more of other things too. And there are other workers in the store that are younger, who act the same way. But not all of them. But the old guy, I have seen him acting one way to certain types of people but not to other types of people. I do believe he is the owner of that store. Which makes it even worse. Ft Riley needs a UPS Store on post like there is at Bliss or at least one in JC (ok. That was just a side note but still.)
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February 2024 by M J
I read another review concerning having to pay for a piece of tape and I'm glad to know I'm not the only one. Every time we go to this location it's always the same cold and unfriendly atmosphere. You all are doing a service and not just to some people but to every one who enters the store and if you aren't able to provide better customer service it's time to look for another job. It's also bad for business making certain employees look bad in front of customers this is so unprofessional. I've actually looked to see if there's another location just so we wouldn't have to come back here. This store would be a lot less busy if there was. This is my honest review and I could say a lot more in detail but will stop here and hope that this does not fall on deaf ears. I gave two stars because my items do get to the right place.
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January 2024 by Charles McCulley
you all are that good.
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December 2023 by Michelle Duggan
Quick friendly service. Majority of the times you do not have wait for service and if you do very short wait time.Clean and well organized store.
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December 2023 by Garry
Excellent service for multiple transactions I did today. Jess is the reason for the review. Knowledge of what needs to be done, fast service and fully explained all actions in a very understandable manor.
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December 2023 by &&
I paid $99.53 for a package to delivered guaranteed next day air. It arrived three days later and the manager. I’m gonna guess his name is Todd, Could not even muster an apology just a shrug, and I don’t know what happened if you actually need something shipped you should definitely use FedEx.
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October 2023 by Eileen Umbehr
I don't do a lot of shipping, but this time I had a heavy and awkward item to ship. Brittney at the Manhattan, Kansas location went above and beyond the call of duty to help me. She was so kind and patient that it really put me at ease. I also had a second item to ship, and when I double checked the address I found out it was the wrong one, so she patiently waited while I tracked down the accurate address. So many times we are quick to complain about poor service, but I wanted to take the time to compliment her on her excellent customer service. It really made a difference and I will definitely return to this location in the future.
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July 2023 by Bryan Fox
The scholarly gentlemen of the UPS go "wicked hard". All working together to get the job done quickly and efficiently! The bois came in clutch
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June 2023 by M Hart
By far the most unhelpful associates. If you call and ask a question they are super vague. If you ask about a time frame they give you the either the time the close or the last day in a shipping window. This has been every interaction with them for years!
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April 2023 by K. Moore
Excellent! Friendly, efficient, informed. Delivery to my UPS box is SO much more reliable than U.S. Postal service to my home. Knowing the box is there to hold packages and flat mail if I am gone is great.This is the retail store on the west side of MHK. They do not control UPS--I have never had a problem with UPS Corp either, actually-- but this retail store is a great advocate for communication with UPS if I have a question.
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April 2023 by Dakota Cherney
John and Ronaldo are the best guys to work with. They are always so professional and easy to work with. When I come in to ship a package, my day is made when I see those two working. I love this place!
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April 2023 by Tango Breed
They have allot of clerks at anytime. Fast service. Compatible with USPS and return policies of any businesses I've worked with.
