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May 2022 by Hawk Tran
I have read feed back from previous rentals, I'd like to add in my experience at National.Rented a car from National at DFW location using company corporations account. Got car no problem but as soon as I left with it. The car shows oil change required, tires indicating low air pressure on the dash, car even smells like dead rat. Contacted the National 800# but never get the call back. Please avoid this company at all cost unless you want same resulted.
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July 2021 by Eddie Cassels
Absolutely not good at all.Had reservations for a car.Was told to pick up at Enterpise.No one there.Not a phone call or text to let me know.I'll be sure to let everyone I know
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June 2021 by William Futral
Made a reservation, no one was there 30 minutes prior to my reservation time. Stayed on the phone for an hour and was told the closest time to pick up my car was over 2 hours later.
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June 2021 by Arteria Jones
Horrible services
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September 2020 by Rick Pittman
I went to rent a car from National at the Salt Lake City Airport. I have used National for years, but never again.I called to make my reservation and explained that I would need to use my debit card instead of my credit card. Told them that I work for FedEx and was not flying in.Was told that I could use my debit card with no problem. I Uber to the Airport spending $26get there they refuse to use my debit card.Long story short, I will no longer use National or Enterprise for my car rental.
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August 2020 by Nigel Cornwall
Had a very pleasant experience renting an SUV and receiving an upgrade. Much more than I expected. No problem at all.
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December 2019 by Leonard Kasmet
The rental car counter has one job: give keys to existing reservations and take their money. This company failed to honor my reservation despite it being in the system and decided to close before their posted hours.My flight was the last one of the day and it even arrived early. They took it upon themselves to ignore two reservations (mine and another customer) and leave us stranded at the airport. If you respect good customer service, courtesy, and reliability DO NOT book using these people. Enterprise/Alamo/National share the same counter.
