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August 2024 by Avalanche89
I like going to chevy because they always fix my car up for reasonable price and is all good. The only thing i don't like about this chevy is the people handling the calls in the repair shop, they always sound tired and are sloppy and i cant understand what they are saying and seem to get frustrated when i ask for them to repeat. Their customer service needs work.
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August 2024 by Amy Lewis
Fast and friendly,made buying a new car easy!
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August 2024 by Loreina Ioane
So my car broke down on the side of the road almost a month ago, and I had my car taken to Murdock Manhattan to see what was wrong with it because I had my turbocharger fixed by them before. They came back with the diagnosis saying that I needed a whole new turbocharger and fuel injector assembly because the turbocharger they replaced in my car was a bad one sent by the manufacturer, and the fuel injector was damaged causing leakage. To make a long story short, I had them replace only the turbocharger because my extended warranty covers it but not the fuel injector, and the price for them to fix the fuel injector was almost $1k, which is too much. I told them I’d take my car somewhere else to get the fuel injector done for a cheaper price, which is what I am currently doing. The mechanic is fixing the fuel injector and other parts that need replacing right now, and as he’s taking the parts out of my car to replace them, he sends me pictures and tells me that a Sonic take out bag is lodged under the hood of my car and looks torn up. Neither I nor anyone else has even looked under the hood of my car since I took it to Murdock Manhattan, so seeing this upsets me, hence why my star rating is low. Well that and other aspects, like Sylvia’s attitude and tone whenever I would call to check on the status of my car. She just seemed annoyed every time I called, but being 20 and pregnant, I just needed my car to be done asap. I won’t be taking my car back here. The Sonic bag pretty much sealed the deal for me.
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August 2024 by Anthony Chabrier
Awesome place to buy vehicles! Just bought my 5th vehicle and I will continue to buy the one place I trust!
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August 2024 by Dr Drogo
They offered to do a diagnostic on my rear driver side blinker and light for $159 dollars when we told them the problem, just so they can make sure of what we're saying is correct. It would've also taken several hours according to them to even get to it. This was an easy fix thanks to AutoZone in Junnction City. If you need to get a check up on your car don't go here, go somewhere where people care about the services they're giving.
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August 2024 by Paul Scheele
Top quality all around. Service was second to none and Mark the service manager is the best in the business.
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August 2024 by Dolores
They took very good care of me
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August 2024 by Edward Ruiz
Awesome people, awesome price, awesome place. Absolutely AWESOME ?
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August 2024 by Krista Q
We recently purchased a truck here and our experience was the most pleasant we have experienced when purchasing a vehicle. Angelica, our sales person, was awesome and we really enjoyed working with everyone there! Thank you!!
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August 2024 by Geoff Nelson
Young was our salesperson. My daughter was buying her first car. She made the experience magical. Walked her through every aspect of buying a car. First time in a long time that I Walked away feeling great. Thanks Young. Will definitely be back.
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August 2024 by Hattie Schnobrich
BUYER BEWARE!!!!
We purchased a truck from this dealership in March/April 2024. We thought we were being taken cared of honestly. We talked with our salesperson about what we needed from a truck, which was to pull our camper trailer. He spent decent time with us, asked us all the right questions and found us a truck that could do everything we needed. It was a ford, not a GMC, but it was a bigger engine and within our price range. We were both hesitant with a 2020 truck that already had 70,000 miles on it, but we were assured that anything that may go wrong within the first couple of months would be covered by the limited warranty. Our salesperson even worked at great lengths that we got a good vehicle loan. Our sales person is not the problem, it's Murdock as a whole. They did NOT honor their limited warranty after the engine light came on 4 days after we purchased the truck. We took it in immediately, and the mechanic tech stupidly erased the codes before running them to see what was wrong. Instead of calling us, they took it upon their selves to drive OUR truck for an entire day. We dropped off at 8am and NO ONE called us. We called THEM at 4pm wondering what was going on with our new vehicle. We were told that engine lights do not come on automatically in the larger engines and that they may or may not reappear after being driven for 100 miles. So we took it home, three hours later, the engine light came back on. We got it read at AutoZone, learning that the code had to do with the catalytic converter. Took it back to the dealership the next day, they ran their own codes on the truck, agreed with the catalytic converter, then promptly said they do not cover catalytic converters in the warranty. We literally had this truck in our possession for less than a week! So much for bumper to bumper quality control inspections! We fought with Murdock, our salesperson fought for us as well, that this should be covered with our warranty, that this was not a result of us over using/abusing the vehicle. Murdock finally gave in and agreed to fix the problem. They kept our truck for days. We called after two weeks asking what the status was of our truck, they said that they don't want to work on our truck because it is a Ford, the ford dealership will not honor THEIR warranty, so we were to take our truck to an independent muffler repair shop that was to be paid by Murdock. This shop claims there was nothing wrong with the converter, and that did not know how to reset the engine light. Did he even look at it?
FAST FORWARD TO TODAY, we took the truck into Ford because the light is *STILL* on among other issues. Ford stated that the catalytic converter is the wrong size and quoted us for $4400 to fix this. We were also told that the catalytic was an aftermarket piece. So, once again, so much for bumper to bumper, quality control inspections.
Disappointed in Murdock would be an understatement. I'm livid! They sold us a faulty vehicle and will not repair it, in fact, they refuse to repair it.
I will tell anyone and everyone the shady dealings of Murdock Car Dealership! This is not right, this is not good... this is poor, poor customer service!
DO NOT BUY FROM THEM!!!
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July 2024 by DJ MANGO
Unrecommended very bad service ,1 year ago I buy a used SUV with 82k miles ,same day the dealership buy a SUV $6,000 at one custom then after same minute the dealership drop the SUV keys in my hand price $15,000 , they not check engine,not tires,no check interior, ,
You asked yourself how him know how much the dealership pay at the ex owner ,well I found a card with the information then i call to know what's problems had the SUV to fix by my pocket ?
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July 2024 by Melanie Trapp
We had a very good experience at Murdock in Manhattan, especially thanks to Anjelica!
We went into it thinking it was going to be a typical car buying experience, and it turned out to be anything but... Anjelica had or got answers to all of our questions promptly, she didnt try to sugar coat or hide anything. She was upfront with the condition of the van and sent me pictures of all the imperfections she saw. She was very trustworthy and fun to work with! Everyone we worked with was great!! We would drive to Manhattan again and purchase at Murdock!
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June 2024 by Jerod Henneberg
Most wonderful experience of a lifetime! I wish I could give more stars!
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June 2024 by e v
Outstanding customer service! Went to get an oil change and alignment. Everyone was friendly.
