-
May 2023 by Steve Steinman
How do i call this location? The 785 number sends me to the same call tree as the 1-800 number from the website. The call center said there's a location-by-location issue i need to bring to the front desk, but i can't take a day off work to go in person. Can i not reach this bank by phone?
-
May 2023 by ashlee corona
They are true scamers just like any other bank. They have made a loophole that because they are on a "live system" they won't return any over drafts fees even after you make deposits. They still take your money and they will always find a way to take your money
-
February 2023 by jessie nguyen
I am very disappointedI’m moving and need to move my money to different bankThey made me wait over 2 weeks for thatSo so slow and inconvenience
-
December 2022 by thad Anthony
Impossible to get a hold of your local branch. Average phone wait 30 minutes.
-
September 2022 by Noel Schneider
Needed to open an account due to home purchase and everyone has been very friendly and accommodating. A very pain free process with every step explained.
-
April 2022 by Byron Lewis
low fees, decent rates, great mobile app. Great place for auto loans also.
-
July 2021 by Morgan Egidy
Worst experience ever!! I went through this location to get a loan to buy a house. My closing date was May 3. Rickey was my loan officer. He kept failing to get stuff done and even lied to me at one point saying it was the title company that pushed back my closing date and got caught in his lie because I went to confirm what was said with the title company and my realtor And they both said He was The one called them and and said he needed to push back the closing date. My closing date got pushed back 4 times because of Ricky and I didn’t get closed on the house until May 21stMy bad experience didn’t end there. When it came time to pay my first house payment no one could help me figure out how to pay it. I am so done with meritrust. Never again will I ever do business with this credit union again.
-
June 2021 by Andi Washburn
Very disappointed. We did a car loan through them. Not only did they NOT close our account when it was paid off, charged us for continuing to have the account open while there was nothing due, they never sent the documentation for lien release to the proper authorities, even after our requests that they do so. Still getting the runaround so we can get the title to a car that has been paid off for over 3 years.
-
June 2021 by S Peters
Great customer service and friendly staff
-
May 2021 by Russell Daniels
Changed banks over to Meritrust and will never look back, have been great with all my family's banking needs!
-
October 2020 by Mike Shuman
this place totally sucks. I don't recommend because if you were a victim of a scam they will treat you like dirt, they'll suspend your online access and your debit card and refuse to give you a new one resulting in a permanent block on your account. they'll only allow incoming transactions anything outgoing they'll decline and freeze the account. everytime i want money
-
July 2020 by Aaron Ortiz
One of the worst banks I have ever had. The local office refuses to help so you only talk to the call center. Took four people to answer one simple question. Anytime u have to speak to them , prepare to be irritated. The people in the local office are lazy and uneducated. System keeps messing up and they will blame you. A worker there told me they don't feel the need to tell customers when their system doesn't work.
-
July 2020 by rtwd69
Amazing customer service. Misty has helped our small business whenever we needed help and also helped us navigate the PPP Program. Great branch!
-
April 2020 by Reagan French
Meritrust does some amazing things for our community, and if you don't follow Piggy, you're really missing out~!
-
April 2020 by Hilary Santana
They do banking just fine. But as a small business owner they have NEVER helped. No loan assistance. I applied for the EIDL and PPP. I followed up. A week passed and once the funds were depleted they told me that it was gone. I was too late. Me?!
