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November 2023 by Mary Ewing
JoJo was very helpful and knowledgeable! Helped us find exactly what we wanted. Demonstrated the adjustable frame and was sold!
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November 2023 by Jackie Estelle
Jojo was the sleep expert who helped my husband and I find our new mattress and bed frame! He was so informative, helpful, and answered all of our many questions! He made the process a breeze and we couldn’t be happier with our purchase!
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October 2023 by Justin Hegna
Brandon and JoJo hooked me up fatty style today. Originally I was going to purchase a mattress on Amazon but decided to check them out beforehand. I’d say there was a 15% chance of me actually buying something today. I said I wasn’t looking to spend a ton of money and they showed me all their options with no pressure. I didn’t know that mattresses have so many different styles. I bought a nectar and they are shipping it to me for free. Brandon is one of their newer guys and I feel that he did an excellent job.
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October 2023 by Cynthia Absmeier
I really can’t say enough nice things about Mattress Firm and Jojo the sleep expert I had helping me. I’m disabled and he found the exact bed I needed and never once pressured me into something I couldn’t afford. I actually got the bed of my dreams for a price I couldn’t believe. I actually almost cried I was so happy!
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September 2023 by Richard Bolin
We had a great experience. Jojo was an awesome dude to us and our children. He showed genuine care to get us what we wanted.
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September 2023 by Ruben Robles
Jojo helped me out and found the bed that was right for me and my wife. Quick, efficient and made the process easy. We found the perfect bed to accommodate our needs, along with a flexible payment plan to go along with it.
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September 2023 by Brandon Bethel
My experience was very good. My sales rep was Jojo. He was very informative, honest, and seemed like a genuine person. I'd recommend this mattress firm to anybody in the area and refer them to Jojo. Thanks ??
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September 2023 by Shaelyn Miller
My husband and I came in for the Labor Day sale and Josh helped us out. He did a phenomenal job! They were so kind, helpful, and easy to work with! They in no way shape or form pushed us to go over our budget and they guided us through all the steps to getting our new bed! We are so thankful to have had the chance to work with them and will definitely be going back for any future needs!
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September 2023 by Kaitlyn Reynolds
Truly a 5 star experience.My husband and I need a new bed, ours is almost 2 decades old at this point. We were at Mattress Firm for about 2 hours with Joshua and Jojo, and loved every minute of it. We walked out of there not realizing how much time had passed. When people talk about fantastic customer service, this is what they mean! Josh and Jojo are so knowledgeable and they really made us feel cared for and listened to. I walked in to that store expecting to not find the right solution, be given the run around, pay an exorbitant amount - but I am very glad to have been proven wrong at every step. We will absolutely go back to this Mattress Firm (Tuttle Creek Blvd in Manhattan) to get a second bed for the guest bedroom, instead of making them sleep on our old bed or an air mattress. I wish everyone could have this experience at a bed store!
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September 2023 by Melissa Stellner
Very friendly and knowledgeable. Not pushy I didn’t feel pushed to make a decision or even make a purchase. Once we decided on which bed they got us set up for delivery and it was a smooth and easy purchase
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August 2023 by Brian Grauer
Had a very positive experience with the salesperson JULIA! She was very polite and service oriented and went above and beyond to help get me the best price available as well as being very knowledgeable in explaining the mattress options and accessories. I would highly recommend her if you going to shop at this Mattress Firm location!
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August 2023 by Maria Arnone
We had a wonderful experience shopping at Manhattan in Mattress Firm. Great expertise from sales staff. Good listeners and matched us with the right mattress for our needs. Any financing options and accessory choices. I would highly recommend mattress firm in Manhattan.
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June 2023 by Delmar Thomas
Josh, the Mattress Firm sales representative, greeted me in a friendly manner & showed me their different pillow options. He patiently answered my questions & then stepped away to allow me to try out some of the pillows. Being able to try out & compare the pillow models is a big advantage over going the online route. I never felt pressured to buy anything. Once I did make my purchasing decision, Josh took my information & made the arrangements to have my pillow shipped to my home address. Much appreciated since I do live two hours away from the Manhattan store. I would definitely recommend!
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June 2023 by max mayo
Jojo was amazing. We took our time and found what we wanted and he was super patient and with us. Extremely personal, and toed the line between salesman and customer so well. I was a car salesman for years, and if he is your salesman you can expect the best. Thank you buddy.
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June 2023 by Evelyn Kloppenberg
Jo-Jo greeted us as we walked in . We explained what we were needing and he took us directly to the item I had seen online. Gave comparison info on like items , I made my choice and was out the door quickly efficiently. Will recommend Mattress Firm in the future.
