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February 2024 by Sara Luly
Reasonable prices,great service.
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January 2024 by Tammi Besa
I have had nothing but a great experience with Manhattan Appliance and Sleep Source. The sales guy we delt with in the store was very knowledgeable and friendly. They were not pushy. Prices of the appliances were right in line with the big box stores in the area. However, Installation was cheapest in the area. They had the appliance that I wanted in stock and was able to install it before the week was over. The Installation was right in the quoted time frame. He also was knowledgeable and very friendly. I will 100% be back to Manhattan Appliance and Sleep Source!
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November 2023 by KJ L.
We have purchased several appliances from Manhattan Appliance. Every time, they have listened to our needs and wants, helped us sort through our options given our budget, and we have gotten appliances we love and that are reliable. Their delivery and install service has also been so great to work with. They have never left a mess or anything out of place, and I have never had to call them back to fix or adjust anything.
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September 2023 by Zach Walker
Worst warranty experience of my life. Refused to cover a brand new refrigerator that was only 2 months old and under warranty. Sat idled without for months while they even refused to send a technician. Would recommend anyone other than this. Absolute trash customer service
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August 2023 by Mike Gros
I have been a loyal customer and have purchased all house appliances from here, twice they have not stood behind their products. Sales people were very rude both times, so won’t be back
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July 2023 by Lee Jones
Sales floor was laid out well and easy to navigate. They have a great selection. Associate was friendly and personable. We knew what we wanted and knew they had it so it was easy for everyone. Once the purchase was made a delivery was scheduled within a few days and it was even delivered and installed a couple of days early. Extremely satisfied with the entire experience.
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May 2023 by Brett W.
I purchased from them because they were a local company and I felt they would be the best for after sales service. The products were great and the sales process was great - no issues and they were helpful and knowledgeable. I was disappointed with the after sales experience. When we called up with an issue shortly after we moved into our new house (having bought multiple appliances from them), I honestly thought they'd send someone out to help. That wasn't their response. Our builder resolved the problem and it looks like it was an honest mistake by their installers (a kinked water hose at the back of the fridge). The fact that they wouldn't ever apologize and just blamed everyone else, really left a bad taste for me. I expected better since I'd bought multiple appliances and been a good customer.
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February 2023 by Jamie Gerry
This local business is awesome and has won our loyalty. (After 6 weeks of waiting for a local "big box store" to deliver our new dishwasher--they tried twice, and both times the machine came out of Kansas City damaged--we became frustrated, especially when they suggested we accept a dented dishwasher for a bit off the price.) We decided to 'bite the bullet' and shop local, expecting to pay a higher price. We were greatly surprised and impressed when we walked in the door and immediately discovered a long row of competitively priced dishwashers. The staff was super helpful and knowledgeable and made us glad we hadn't gone with the sale machine we'd originally ordered with a plastic basket inside. (Who knew?) We ordered it on a Saturday, and they delivered it on the following Wednesday, hauling off our old machine at the time. We are very pleased with the dishwasher and no longer have doubts about buying appliances locally. The staff assured us they price competitively and we believe them. 5 stars because that's the most I can give. Thank you Manhattan Appliance & Sleep Source for a great buying experience!
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January 2023 by Steve Frank
I like these guys. They are very helpful and knowledgeable. I really appreciate all the work they did to answer my questions and their quick follow-through.
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November 2022 by Tim Pralle
Recently our fridge started having issues and would no longer cool. One of your reps promptly contacted a local service technician to come out and take a look. Frustration began to build when I was told parts for my not even 1yr old fridge were back ordered...with no timeframe for delivery. Manhattan appliance offered a loaner unit while ours was down, which was the least they could do in my opinion. A couple days later, the Manhattan Appliance rep called with a solution, to get me the parts I needed and avoid a long wait. Your reps outside of the box thinking, helped to get my fridge fixed in a timely manner. I VERY MUCH APPRECIATE THE CUSTOMER SERVICE!
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November 2022 by d
November appliance sales. Great selection of appliances. I really liked the salesman. He listened to what I wanted. Delivery next day.
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October 2022 by Olivia Lebouf
Service is GREAT & we bought washer/dryer after having everything explained to me of the machines (we haven't purchased a duo in 29 years) :-)
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July 2022 by Caleb May
They helped us find a new washing machine and we're very helpful!
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April 2022 by Bo Harris
Took good care of us. Maybe not the cheapest in town but name brand appliance and local customer service so hopefully worth it.
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March 2022 by Maggie French
This is where you want to go if you need a large appliance. I ordered a washer and dryer set from them online and they were in touch with me within an hour to get details for delivery worked out. The set I initially ordered was out of stock, and they suggested another well reviewed set around the same price. Delivery was quick, the morning after I ordered, even though I live in Junction City. The delivery guys were friendly and quick, and didn't even complain about having to haul the washer and dryer up three flights of stairs lol. Will definitely use this shop again should the need arise.
