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November 2022 by Ray O.
I called the bank three times today to try to open an account . The last person I spoke to said that someone would get back to me . That was at 11:30 a.m. it is now 8:00 p.m. and have not heard from anyone . My concern is this . If it is this difficult to put money into their Bank how difficult is it to get it back out . There is no way I would ever do business with them . I cannot believe they're rated five stars . I think somebody missed something . Fortunately I didn't
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May 2022 by G C.
Applied for CD on their website, at end of application is says approval is pending. No email confirmation or other notification that account has been initiated. Within less than 24 hours they have transferred the funds from my other bank to open the CD, but still no contact at all from KS State bank. Call CS and am told that I will be contacted when money is deposited, which usually takes 3-5 days. IT IS AN ELECTRONIC TRANSFER, FUNDS ARE AVAILABLE ALMOST IMMEDIATELY. When I ask why I did not receive any notification, I was told that he was not sure but I would get something in the mail. I have done business with many banks, have never had one that did not respond almost immediately via email to confirm. Was going to purchase additional CDs, but not anymore with this bank!
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November 2019 by Kristen H.
Terrible experience. Received the initial disclosure with a rate of 3.25 on VA cash out refi. Initial disclosure had the money due at closing at right around a $1,000. Mile Tompkins the loan originator assured me we would get it down to zero by closing. Final disclosure came out and the rate went up to 3.75 and the cash out at closing went up to over $2,000. Ridiculous experience, most likely a scam.
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October 2019 by David S.
After completing some info on Lending Tree I was solicited by Christopher Nahill (Residential Mortgage Loan Originator for KS State - AZ). I responded to his email, had a phone call with him, and even provided him with the loan estimate form a lender I was considering working with so he could do a comparison. I had a follow-up call with him where he told me "We're blowing their rates out of the water" (regarding a VA Re-Fi Cash-Out). Sounds good right? But when I attempted to drill-down with him to get a better understanding of how KS was blowing this other program out of the water he proceeded to belittle me with passive aggressive insults, resulting with him hanging-up the phone on me. This guy was a complete j*** and I am happy to take my business elsewhere. Good luck.
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August 2018 by Alex L.
i wish i had read the reviews before wasting my time requesting a refinance loan from them and sending all my information, K S State Bank in Plymouth, MN is one of the worst banks i've had to deal with, they never even called me back to tell me the loan was not approved.
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February 2015 by Riley Mocabee
Never had any problems with them. Gone in many times and they know me by name. They're very friendly and helpful, I would highly recommend this bank to anyone.