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January 2024 by Sheabstracts3
Normally have a pleasant and consistent experience with my artwork at Hobby Lobby but today that was far from the case. The frame shop usually does a great job when framing my artwork but today there was a complication that ended with me having to pay for someone else's mistake. I informed Jessica before she reframed my painting of the reason it had been installed the way it was, Without asking she made additional placements in the frame instead of screwing them in the original places. Autumn attempted to justify what had happened and why but it was still all wrong and had damaged my frame they were ultimately placed back in the original placements.. They did not need to use new screws or hangers as all of the originals were still intact. Not only is my frame now damaged I had to pay for a reframing fee and hanger. To add salt to the wound on my way out I received a condescending "I'm sorry about your frame". It is upsetting, to say the least, and let me know there was an issue.*Spoke with Warren the next day he was equally inconsiderate on the matter but I expected that.
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January 2024 by Jan Cleveland
Excellent customer service. Highly regarded and recommended!!!
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January 2024 by William Whalen
Very good.
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January 2024 by Michael Cantrell
Always nice
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January 2024 by Christine Lampe
Good sales. Lots of choices.
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January 2024 by Joshua Quinlan
So good
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January 2024 by Shar Ambrose
It's always a fun place to shop.
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January 2024 by Patrick Schuck
I had 2 different cashier close while I walked down thier isle.
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December 2023 by Lisa Pacell
Cashier was standing around talking while other cashier was running out a line of customers. Otherwise, store was clean and organized. Easy to find what I was looking for.
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November 2023 by Maggie Inglett
I absolutely love this store. Always clean and shelves always stocked with amazing goodies. Customer friendly and handicap accessible.
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November 2023 by Lee Jones
Went in to get one large item that had to be retrieved from stock in the back. It was promptly brought up and the clerk even wheeled it out to my vehicle for me. Excellent customer service.
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October 2023 by Nicole Richards
Beautiful decor! And lots of sales!!! ? We really enjoy coming to Hobby Lobby for Holiday decorations. The service there, was nice and friendly also!
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October 2023 by Heather Brown
Ugh so dirty! The prices are too high for such junky stuff. It’s not even locally based. I left without buying anything.
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September 2023 by The Brum Family
We usually go here and usually love it. Tonight we had a fun family night planned and had just come from a restaurant. They were only open for 30 more minutes I understand that. But we only wanted to browse the fall decor at the front of the store for 10 minutes. We don't get to Manhattan often because we live in a tiny town far away. I just wanted to end our fun family night by browsing the first few isles of fall decor. Well the instant we walked in 2 dirty looks from employees. We overlook that just because we know we're not gonna be there long. Then as we're walking towards the fall decor, a very expressive "watch checking" by the manager and yet another dirty look. I'm trying to hang in there as I haven't even made it through one isle yet. We turned and went down second isle and I notice the manager is right there at the end starting at us. We just did loudly "I guess we're not welcome here." And left. We were there for 2 whole minutes. If you're open to 8 then you're open to 8. It was 730 and we were just looking at the front of the store. Maybe they should move their closing time to 730 instead of all 3 people being incredibly rude. Couldn't even have a peaceful minute in there. It's okay Joanns is open til 9.
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September 2023 by Karla Hitz
My favorite store with so many craft items and decor for home.
