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September 2023 by Claudia McVicker
Waited 2+ hours for a simple oil change today. Apparently the oil change work had been completed for some time but the TWO people sitting at counter didn’t notice my paperwork or keys laying there until I went up and inquired about it. No apology either. When I don’t matter, I go elsewhere. I bought my Jeep from Briggs and have tried to be loyal even tho the oil changes there are exceptionally pricey at $89.00.
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September 2023 by Jonathan T Nobles
I have a tire losing air fast and i needed it replaced before work. Lacey Lewis got me in right away and taken care u of and i made it work by 8am. Thanks for 100 % customer service start to finish. Briggs gmc service is the place to get er done!!!!!
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August 2023 by Antonio Pipkin
Jonathan at GMC Briggs in Manhattan took great care of me from the beginning until I left the lot happy with everything I went looking for. He was patient, understanding, and very attentive. It was an all around great experience. As Veteran, I highly recommend Jonathan at GMC Briggs in Manhattan. Thank you for everything.
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August 2023 by Jon Harth
Went to a couple of dealership looking for a new vehicle for my wife. Was really pleased with the help from Jesse and when I said it was a vehicle for my wife he talked directly to her to see what she wanted and not me. Thanks for all you have done and she loves the vehicle.
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July 2023 by Chuck L.
Unfortunately I left a decent review right after the purchase of my 2023 Yukon.After trading in a 2021 Yukon and purchasing the 2023 it went downhill.After 30 days, I received nothing from my bank which had both vehicles. When I called my bank they informed me that they had just that day received the payoff for the 2021. And Briggs financed me for more than my payoff. So it cost me an extra $214.00 in interest while waiting 30 days to get the payoff not to mention I didn't make a payment that was due, because they should have had this transaction done before it was due. They also owe me $650.00 which they have not sent yet. When I called to question what was going on the finance guy, Cody didn't know and said he would find out and get back to me. Its been 3 days and i haven't heard from them. I would not recommend buying anything from them.
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July 2023 by Daijah
Jonathan Murphy was so helpful throughout my process. It was my first time purchasing a vehicle thru a car lot, helped me to work within my budget as well as letting me test drive each vehicle and helped me out so I wouldn’t have to pay $60 for an Uber to get to Briggs. I can honestly say I didn’t feel pushed, he genuinely cared and that’s a rare find in a car’s salesman.
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July 2023 by Ruxton Renovation
Broke down going thru Manhattan. Briggs got me in 7am and out the door by 2pm same day. Much appreciated.
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June 2023 by Gary Beets
Just moved to Manhattan and didn't know anything about car dealerships. Went to the first dealership and wasn't impressed. The second one was Briggs and it was like night and day. Briggs was professional, personable, and knowledgeable. My wife and I were able to work out a good deal without the stress that generally cones with car buying. A special shout out to Dylan and Jonathan who were very helpful both before and after the deal.
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June 2023 by John Lutter
I am always pleased with the level of service I receive from Briggs. They seem to go above and beyond what I ask of them. They always provide excellent assessment of the problem, explain the options to me very well, and give me a good range of options to deal with it. This is what keeps me coming back them. By far the best dealership in the Manhattan area!
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June 2023 by Richard Perry
Service Manager Ben H is exceptional in diagnosing car problems and recommending possible solutions. He keeps me informed of work being done and costs. I have trusted Briggs since moving to Manhattan, KS in 2013. Mechanics very knowledgeable; no complaints. Prices reasonable. I reccommend Briggs to any one; they are the best! Richard P.
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May 2023 by shelby dinger
Best car experience ever. They got me out of my bad car, and into a brand new car. It took less then 3 hours to complete everything. I highly recommend going in and talking with Tobi, she is amazing to work with.
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April 2023 by Marlenny Delgado
Everything was straightforward and professional. Toby was our girl and was able to find us the car we want and got us close to the deal we wanted. You can tell they were rooting for us and wanted to make sure we were happy with our purchase while answering all of our questions. Rob in finance was also great and gave us some great advice. Will continue to come here! Thanks again!
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March 2023 by Tam Kemper
Really enjoyed our FIRST experience with Briggs Auto in Manhattan, KS. We stopped in to just ‘shop’ and w/in less than an hour of being helped by Jonathan Murphy we were convinced of trading for a new car! We really appreciated Jonathan…his knowledge, relatability, personal attention to us as buyers, and overall professionalism. We feel like we could personally contact him at anytime w/ any questions w/out feeling we are being a bother! We definitely left feeling like we made a good choice and will be taken care of in the future! As senior citizens we appreciate the feeling that we can depend on good service for our car and the ‘friendship’ we felt with Jonathan as our ‘go to’ person!
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February 2023 by Kedson Pierre
If you go Briggs Buick GMC dealership in Manhattan, KS looking for any vehicles make sure you ask for Henry Bacon. That guy will take care, He will go beyond to make sure you satisfied with your purchase Mr. Bacon is a very nice guy and professional. He deserve a 6 stars.. Thank you Mr. Bacon for helping me getting my first Truck.
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January 2023 by Andrew Lautner
Slow customer service. Don't bother making an appointment because it does not matter to this shop. 1 hr and 45 min to get an oil change and tire rotation for a scheduled appointment. I understand that early in the year may be a busy time and you have to give people time off to be with their families; Briggs don't schedule as many appointments if you don't have the staff to fullfil the appointments.
