-
November 2023 by Scott B.
I took my Toyota Prius to Gallant for an oil change and tire balancing. I was made wary by customer service area far more filthy and disordered than any other auto shop that I'd seen. But I chose not to let housekeeping represent mechanical ability. A quarter-mile afterward the service, a dashboard warning light that I'd never seen came on. I just made it back to the shop, but soon the car wouldn't move, and then wouldn't even start. The mechanic couldn't diagnose the problem with his diagnostic plug-in device. He pumped the gas pedal, which I rather doubt would solve the problem for a hybrid, fuel-injected car, and it didn't. I learned that during the oil change he had, unasked, also opened the air filter. I suspected that in doing so he had dumped in mouse or rat droppings, because this had happened with another mechanic. That cost me a towing fee and a new battery before we figured out the problem. The first mechanic at least returned $100 to help with about $300 in costs. You could say I should've learned from this and warned Gallant, but I didn't think of the air filter, because I hadn't asked them to address it. They did finally find the turds -- and then charged me almost $100 for cleaning out the filter assembly. They backed off when I emphasized that it was their meddling error that had done the damage. This exchange came the next day. The hired mechanic hadn't been able to find the problem late the earlier afternoon, and although Gallant said its closing time was not until 7 p.m., that day the owner/boss couldn't be bothered and effectively shut down at 5. I had to ask a friend to drive 36 miles to get me home that evening. Next day I had to drive back, with my wife, in our other car. The owner/boss told me the repair had been made, but that the instruments didn't show the electric motor working. He said that for the motor battery to die was typical by the time a Prius was 19 years old. In fact, the battery and motor still worked fine.
-
September 2023 by Google user
I love these people! I trust them with our cars and safety. They always treat me right and are honest about what NEEDS done vs what COULD be done. They are awesome
-
September 2023 by Stephanie Keasling
I love these people! I trust them with our cars and safety. They always treat me right and are honest about what NEEDS done vs what COULD be done. They are awesomeService: Auto body & trim replacement
-
July 2023 by Levi Brehm
Had a flat at 5 pm with a 2 hr drive ahead of us. Gallant got the car repaired and road worthy inside of an hour at a really low cost. Really saved our weekend! Couldn’t be more grateful!
-
October 2022 by Matthew Stacks
This shop did really awesome work on my 99 dodge ram 1500 5.9 vary good customer service and really good people thay did my front end on my truck and shocks and front end aliment would definitely recommend them
-
February 2022 by Matthew Ketchum
Excellent service. Honest mechanics who are always finding ways to save you money. Highly recommended.
-
November 2021 by Crane Brook
Great service, great price.They put 4 new tires on my travel trailer and were meticulous at tightening the wheel nuts in correct sequence and at correct torque.
-
January 2021 by Shawn Vaughn
Awesome place. Very reasonable, very knowledgeable. Extremely nice and will answer any questions you have. Will definitely go back.
-
November 2020 by Cody Kansas
Great attention to detail. They treat you like family. I come from salina everytime!
-
August 2020 by Lesley Nisbet
I had a flat tire on a Sunday driving home with my 3 grandkids. Steven...I hope that's right....was amazing. He fixed my tire quickly and I can't thank him enough. My grand daughter was having an allergic reaction at the time and he went above and beyond what was necessary for us. I can't thank you enough.
-
July 2020 by Lizzy Butterfield
Very helpful and affordable. I’ve had vehicles serviced here many times and have never felt taken advantage of.
-
June 2020 by Gregory Stephen Gruwell
Always have a great attitude and do amazing work!
-
June 2020 by Michael Anderson
Their one of the Best in the area! Highly recommended!
-
June 2020 by adrian nava
Love this place great He does awesome work
-
March 2020 by James Suenram
Really friendly and helpful.
