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July 2024 by Dustin Shellito
Our fuel pump went out on a trip to Arlington,TX. I called and spoke to Lupe. He told me if I could get the vehicle there, they would see what they could do. Had our vehicle towed in. This was at 4:30PM. They pulled our vehicle in, found the problem, and gave us options. They advised best case they could have it on the road the next afternoon. We rented a car and stayed the night. They had us on the road at 3 the next day. Outstanding service, great communication, and most likely gained a customer even though they are 3 hours from where we live!
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June 2024 by David Rine
Foss Ford alwaays deliversexcellent service as well as customer service
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May 2024 by Neva Mosttler
The service was great. And did a through check. I would recommend doing business with Foss.
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May 2024 by Debra Cunningham
We were stranded in Liberal, Kansas with a bad axel bearing in our Toyota Tacoma. Desperate, we approached several mechanics in town, but no one seemed to be able to help. We turned to Foss Ford and they took amazing care of us. They got us the parts overnighted and had us back on the road before noon the next day. Shout out to Alex Pulido for making the time to get us in, and all the mechanics that helped and Joshua Underwood their manager! So grateful for a truly outstanding Ford Dealership Service Department!
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May 2024 by Chick-n-Rice
I did not have a positive experience with a sales representative. I simply asked a question and was replied back to sarcastically. Although I had interest with purchasing a vehicle from them, I will look else where.
Edit: The comment that Foss left is exactly why I am NOW not recommending them. Instead of simply asking for clarification in a nice manner they are condescending. How hard is it to be nice? I was not rude or disrespectful in my comment. I hope Foss edits theirs to be more respectful
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March 2024 by Michael Lear
Luis Gomez sales representative is very professional, listens to our needs and wants. He does what he says he will do. Foss motors is very clean dealership, ALL staff is very friendly and professional. I highly recommend buying from them. Go talk to Luis today and tell him I sent you.. THANK YOU FOSS MOTORS & LUIS GOMEZ
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February 2024 by Carol Roy
Lupe was awesome and understanding towards me as I faced a dilemma with being able to continue on my travels, with a car window. He got a new window regulator ordered and the mechanic worked on the repair and retrieved the window out of the door.
It was a cold ride for 140 miles n the middle ofthe night without a functioning power window. So finding a hotel right next to Foss Ford in Liberal Kansas was a God- led find!
It was a major setback for travel time on the road, but such a blessing to have the repair completed.
Thank you Lupe, for representing Foss Ford in such a professional manner.
Carol Roy
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February 2024 by Steve Smith
I had a great experience dealing with Lupe & the others guys in the service department. I was traveling from Iowa to AZ in a new F350. It was Saturday afternoon when I arrived in the area. The DEF reading on the truck was down to around 130 miles to go but would not take anymore in the tank. I stopped in the service department at 2:15 in the afternoon to see if they could help. Lupe had the vehicle in the shop very promptly & had one of the service guys look at it within a half hour. They thought the line was frozen & suggested to let it dethaw for a day. I explained that I was traveling home & I did not have a day to set. They ended having there best diesel tech come to look at it. They ended getting some more DEF in it so we could continue on the road. These guys ended up staying after closing hours to get me on the road. Great customer service! Thanks Lupe & the entire service team!
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February 2024 by Toby Menard
Nikeo G. in the service department was very professional and helped me to schedule routine maintenance on my F-250 while I was in a pinch.
When I arrived he got it done without any delay. It was a pleasure doing business at Foss.
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January 2024 by Frank Rodriguez
Breaking down in south west Kansas in the beginning of the weekend is disheartening. We couldn't have done it without the great help from Roadside Assistance, a great State Trooper who called a tow service, and checked with Foss Ford for service hours. Hertz came in handy for us to continue our trip. My SUV required a full engine replacement. The process was lengthy. But the Service staff was very supportive, and ultimately my vehicle is repaired. Thank you Foss Ford!
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December 2023 by Lora Nadolney
We are full time Rvers we head to AZ our route takes us on 54 near Liberal Kansas. We started having fuel leak issues with our F250. We reached out to Foss the staff was amazing. Rich the diesel tech looked at it immediately he was excellent he kept us informed & was one of the best experiences you could have with a truck repair. They got us in and out. Thank you Foss, would definitely recommend them for vehicle service.
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October 2023 by Gabriel Mendoza
Friendly people
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September 2023 by Josh Benfer
The store manager is not worth working with!
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September 2023 by Ryan Farrar
Scott, Larry and Jose were kind and professional.
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September 2023 by Dori Melia
Service department is good. Not sure about the rest. Prices on vehicles are crazy right now.
