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September 2023 by Joy G.
Not worth the money!! What happened to the seven-layer dip? They spread the beans like it's butter on bread. The cheese shred is thicker than the bean and sour cream layer combined.
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August 2023 by Raul C.
Very unique and clean; lots of healthy products and options; wish they had these on the east coast.
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June 2023 by Brenda P.
I have shopped at HyVee for years. Jeanine was standing today watching the self check out registers, she came up to me asking if I rang up my water that was on the bottom. I told her YES, when I finished paying I took my receipt up to her and told her, it's the first item rang up. She was offended that I would do that to her. I was offended that she would ask.. Why don't you put that energy into making sure that items ring up correctly?? When I bring back items that rang up incorrectly, you act like it is a hassle.. I never have this issue at Hen House.
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November 2022 by Melissa A.
Very close to the hotel where we stay in Lenexa when we come to the KC area. Whether it's items we forgot to pack or flowers for friends, we can always find what we need here. The store is really nice, the staff is helpful, and it's all very familiar and priced reasonably. It's all part of the home-away-from-home vibe we go for when we do long weekend getaways from our home in Omaha to rest and relax in the KC area. Well-done, HyVee! I think this is one of the best stores in their chain.
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October 2022 by Lester K.
Seems to be set up to screw the customer in every way possible through the manipulation of their computer systems. We have an issue with an overcharge almost every time. Today was the most recent with an advertised special of 85% ground beef for sale at $2.49/lb. maximum allowed was 3 pounds. Asked and received 3 one pound packages of it and I will say the employees at the meat counter are excellent. Come to checkout and of course only 2 of the 3 packages rang up at the sale price, when we went to the customer service counter we received a credit but it was wrong I told her which one was wrong and she didn't listen. When we got home I examined the original receipt tape and the credit tape the refund was $1.00 instead of the $3.50 it should have been. They will see me again in the next day or two with the ground beef packages and both receipts. THIS KIND ON NONSENSE IS A REGULAR OCCURANCE! I'm ready to go to Consumer affairs or the AG's office.
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July 2022 by Michael Prier
Andrew in the meat department was super helpful. His suggestion decided supper plans. We would not have see the cowboy ribeyes if he had not told us. Love that they carry Sterzings chips.
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April 2022 by Stephen W.
This is my local neighborhood, Hy-Vee! For sure, the complete grocery in the area. It was an older grocery, but they have done a great job with the renovation, where you would never even know the age of the building. Very clean inside with a friendly staff. They have a cafe area for eating, pharmacy, bakery, butcher, floral, and all the common areas a grocer should have. You can't go wrong with Hy-Vee establishments!
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November 2021 by Ray Cochener
I left my prescriptions with the pharmacy a month ago, and found out a few days ago that my diabetes medication required prior authorization. The pharmaists kept trying to convince me that the insurance had already rejected my doctor's filing for authorization before it was even filed, and repeatedly telling me I need to pay over $1000 for my medication because insurance will not pay for it before the insurance has processed it, while they neglected to initially run the insurance in a timely manner. They have however tried to refill my cialis prescription three times (1 month supply) in the week that this has been going on. Heck of a way to show an appreciation for your customers by killing them while you insist quite loudly that you have done nothing wrong.
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August 2021 by Krys Leonard
Beautifully remodeled. Pharmacy staff wonderful.
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August 2021 by Donna F.
I am new to the Kansas City area and Hy-Vee was the first grocery store I shopped. The staff is extremely friendly and helpful, the meat and produce are always fresh! I even got my Covid shots at the pharmacy and Mark was top notch. You have a new loyal customer!
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July 2021 by Natalie S.
I like their sale items but do not buy from the meat case. Everything looks old. Got some shrimp and it tasted so bad I spit it out and refused to eat it. There went my dinner!
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July 2021 by B P.
After purchasing some juice and was leaving, I was accosted by a worker in the outer doorway, where he accused me of stealing. I was shocked and confused, as I had just paid for this, and I saw him in the store by the self-checkout registers. Why he picked me out of all the people there to accuse of theft is beyond me, unless he thought me being a disabled person with a cane makes me suspicious! He refused to listen and was aggressive and humiliating me in front of other people. I showed him my receipt--and another customer (a kind lady who was very supportive) tried to comfort me after that horrible experience. I had had one of the worst days ever and was exhausted from being ill and was just trying to get home, and this made me see very quickly that I will never return to this store. I called one of the managers when I got into my car, and I was very angry with the way they treated me and didn't try to make things right. I don't understand if they have all of these cameras at each register, then why attack innocent people who don't wish to be treated as a criminal? NEVER AGAIN. Find another store!
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May 2021 by Susan M.
I love this store since its recent remodel!You get the feeling of an open air city market when you first walk in and see all the fresh produce displays. And the lighting makes everything look wonderful, and works magic on the produce. Other than the sticker shock, it's a pleasure to shop because it's so bright and clean and open, and there are several upscale/gourmet sections, and organic items. I left off one star because it was hard to find help later in the evening on a weeknight, AND the prices went way up...probably to help pay for the remodel! Just one example...I LOVE Hint's fruit flavored still water, but at $1.99/bottle, this is the most expensive I've seen anywhere. If you need a quick gift or just want a nice surprise for someone special, the flowers and gift section right inside the front door has been greatly expanded. They even had gorgeous fresh peonies in several colors, including coral! But again, the prices might "wow" you as much as the gifts!
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February 2021 by Daryl Johnson
I don’t know why I tried this place for a change. One register open. They rang up the lady in front of me wrong, so of course a manager had to come over and fiddle around and fix it. Then the cashier wouldn’t check me out without letting her scan my driver license. She wouldn’t say why. Bagged my own groceries and left never to return.
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November 2020 by Robert E LaGrand
Excellent management. Going the extra mile for every smile