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March 2024 by Angela Mac
They can’t even spell your last name, when leaving you a notification that you have a package that requires a signature and you were not home. Your last name is clearly on the package and they still misspell your last name.
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March 2024 by M14lvr
As efficient as any other government agency.
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February 2024 by Scott Allen
Awful. Packages routinely get held at the post office per customers request, which I did not request. Have watched the carrier just casually toss mail on the porch of some of my neighbors.
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February 2024 by Rozi Ongjoco-Gomez
I’ve been having to mail my son boxes to his duty station outside of United States… every worker at this post office is kind, patient and helpful every time I come in with 3-5 boxes to send. Even when someone is in lunch break and there are only 2 workers there and the line is out the door, everyone is treated kindly and not rushed.. the workers help each others out… this is a great post office!!!!!!!
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January 2024 by Brad Tindall
As soon as they are in position of the item it stops. I guess the drop off cart they have there is a dumpster so they don’t have to do anymore work.
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January 2024 by Quentin brewer
To be nice, this location is greatly lacking. We often miss delivery at our office.
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January 2024 by Karah Jones
I love the Lenexa USPS! They are always friendly and kind. Thanks!
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December 2023 by A Google User
I love the Lenexa USPS! They are always friendly and kind. Thanks!
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December 2023 by Blake Hall
Never use this location. Called multiple times and finally got someone to answer. I ordered a package with the wrong address so it was sent to this location. When the lady finally answered the phone she was very rude and didn’t help me at all. She basically hung up on me when I was simply asking her if my package was at this location because that’s where the tracking number said it was last seen. She wouldn’t check the back for me and kept telling me to just look online.. which is the reason why I was calling. This lady was not helpful at all and now I can’t find my package. I forgot her name but I wish I knew so I could report her personally and have her fired.
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December 2023 by Elizabeth McLenon
Does it frustrate anyone else that items that are insured and supposed to be delivered in 3 days are lost in the mail and there is now where you can complain or get service on it, until it's 15 days past due. Shouldn't they refund the cost of the shipping if they don't get it delivered in time? I had an important letter that was lost at this post office and no one cared. No customer service.
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December 2023 by Debbie
Got here 8:30am. 6 people in line. Apparently only 1 clerk working to help 1 customer. Leaving 8:45.No one came out to help any other customers. Sad.
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October 2023 by Thomas P
Only 1 person working, if you can even call it that. Could not go any slower. Package drop box always full.
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October 2023 by Andrew Hill
Visited here this week and the lady that helped me was great and very helpful. Thankfully I went during the day on a Wednesday so there was almost no wait. I do think they could upgrade their parking lot as its littered with massive pot holes and has been for years. Overall, this post office seems to be decent and I personally have never had any issues with this location.
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October 2023 by Dan G
The post office workers do well, but the USPS needs to invest in infrastructure. This parking lot has so many holes that it could damage my car, just when trying to park.
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October 2023 by Cecibel Ramirez-Cortez
Called this morning and spoke to Lashawnda regarding my package she was so fast and very helpful very kind ! Thank you !