“The lady was efficient, friendly and helpful. I really like the way they are setup-select unit, complete paperwork and after payment, proceed to storage unit to get keys and locks.Very good system and people!”
“Gerken is my go to for any rentals! They usually beat other rental companies on price, their rentals always work, if ever an issue with one they are quick to make it right. Their staff are always friendly, helpful and go the extra mile for their customers.”
“These people are knowledgeable. I'm planning a move. They gave estimates for what I was planning. Easy as pie. Very friendly. I'm definitely going through them when making the move.”
“All in all I was very pleased with the friendliness of the man when I dropped off at return, cleanliness of the vehicle, and the ease of rental and return. If I could see one improvement I would like there to be parking available for the customer. I was told I can park off on one of the side streets, but that was something I wasn’t comfortable doing, so I had my friend just follow me in my car while I drove the 10’ truck I rented for 2 hours. I would be fine to sign a waiver if I was to be allowed to park my car on U-Haul property for the duration of my short vehicle rental!”
7AM - 8PM
7736 Metcalf Ave, Overland Park“This is my second time renting a U-Haul from this place and each time I've had good experiences. (As per the previous reviews) I was not over charged nor was the customer service bad. I know my experiences may be an exception, I don't know. But everything went pretty good for me and if I need their services again (I hope not bc I hate moving) I will use U-Haul and this location in particular”
“Very nice experience. They were friendly, made everything easy, and explained their process in detail. I'm glad I chose this location. I booked the truck and dollie 2 weeks in advance, and they had both available with a clean truck.”