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November 2023 by G Garcia
I only have good things to say about this location. Stefanie provided superb customer service during and after the purchase. I would highly recommend that you ask for her at this location. She listens, no pressure, and has a great demeanor. Check this place out if you're considering a new mattress.
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November 2023 by Luke Thompson
The sales rep, Mark, was an incredibly patient and cool dude. Answered dozens of questions without missing a beat while helping me test multiple beds. Helped me find a great deal on a comfortable bed that fit my budget.
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October 2023 by J Jone
Awesome 5* customer service, Stephanie knew exactly what i needed and the first mattress she had me try was the winner. If your looking for a no pressure sale when searching for a mattress and are looking for someone that listens to your issues when choosing a mattress Stephanie is highly recommended 5*s.
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September 2023 by T G
Stephanie is very easy to talk to.She is customer oriented.She instills great faith in Mattress Firm.I will recommend Mattress Firm to my family and friends because Stephanie really treats me well and fair.Can not praise her enough.
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September 2023 by David Bronson
Our sales person, Mark, was excellent. We were welcomed the moment we came in by Mark and another sales person. They were busy with other customers, but they made sure to stay in contact with us while they tended to others. Mark was very helpful and did not pressure us into buying anything. This is the third bed we've purchased from this store in 4 years and all staff were great. Pricing is competitive as well.
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September 2023 by Ellen Stone
Stephanie provided excellent customer service in assisting us with selecting two mattresses. She was very friendly, knowledgeable and went out of her way to patiently guide us to the best mattresses that were the most comfortable for our needs and within our budget. We liked that she didn’t pressure us and was truly interested in our satisfaction. We are truly looking forward to the delivery of our new mattresses.
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September 2023 by Brandi Coates
Stephani was very helpful. She made sure to show us every mattress and frame that fit our needs. She helped us make the perfect choice. Can not wait to get it set up and start getting better rest. I would 100% recommend going to see her. Thank you Stephani.
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August 2023 by Jonathan Rixen
My wife and I purchased a new mattress here, and the experience was great. Our salesperson, Stefanie, was absolutely perfect. She wasn't pushy, respected our budget, and was very knowledgeable about the options she recommended.
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August 2023 by Jacob Haas
Just moved to the area and went to Mattress Firm to find a mattress. Stefanie was really helpful and knowledgeable. Made sure to find a good mattress for my needs within my price range. Overall great experience.
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August 2023 by Vicki Boekeloo
We had a great experience at the Lenexa store, Stefanie was very knowledgeable and patient she let us take our time picking out the right mattress for us both and never at anytime did she pressure us. I highly recommend her and this store.
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August 2023 by Shere Andersen
Went with my mother to Mattress Firm Lenexa to purchase an adjustable mattress and frame. Stefanie Rosedaughter was AMAZING!She listened to our needs and narrowed our mattress and pillow options to a nice small selection based on price, size, etc. She spent a significant amount of time with us and let us try and feel ALL options. Her product knowledge and care/concern to ensure my Mom had the perfect solution was FABULOUS!She scheduled delivery and thoroughly covered all aspects of the delivery, service, warranty, followup and her receipt. I highly recommend her and the Lenexa store location for your mattress needs.
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August 2023 by Carole Matsch
They people working there were so friendly and very educated on mattresses. They were not pushy to encourage me to spend the most money. Instead they were more concerned we get a mattress that we really like. We had a great experience.
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June 2023 by WoDo Brown
Fantasic experience today with Stephanie. She thouroughly explained each mattress in the store and my wife and I were able to make the decision to buy from her while we were there and it was such a pleasant buying experience.
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June 2023 by Connie White
Stefanie was fantastic. She asked relevent questions and listened to the answers. Went out of her way to resolve my concerns and send me home a very happy customer. I would recommend her highly.
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June 2023 by Jessica Alexander
Stefani was AMAZING! Walked in and explained what I wanted/needed. She was quick to show me all my options until I decided on which one. Stef got me the best deal possible including free delivery! Go see this girl!
