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September 2024 by Amber Love
KPPM staff are all amazing! They are kind, professional and understanding! A lot of property management companies are very non personal and uncaring. That's not the case here! Great experience! Thank you!!
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August 2024 by Christopher Hall
KPPM has been exceptional and extremely responsive for the entire time we rented a house with them. We had minimal issues come up, but when we did they responded extremely quickly, professionally and made sure we were taken care of. We appreciated that we could rely on them all year long for whatever questions and needs we had!
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August 2024 by dayton magee !
i do NOT recommend renting from these "people" more like bots behind a screen. There is no way to contact them, not a phone number or even an office, other than email which could take anywhere from 24 hours to 72 hours to respond if over the weekend. We had put in multiple work orders to fix our dishwasher and they didnt send anyone over the course of 4-5 months. When it came to the end of our lease they told us WE had to show off the apartment, we told them our availability for the showings and they continued to schedule outside of said availability and threaten to evict if we didn't do the showing. Also, they dont take responsibility for not showing the apartment to potential tenants but instead use the previous tentants as scapegoats to make us look bad. If i could give this place a 0 i would. Also, not shame on your tenants for calling you out, shame on YOU for not taking responsibility like a decent human being would. They also like to write nasty hateful replies on their google reviews and when called out about it they edit what they said previously only adding to my statement that these brain dead Neanderthals are literal children behind a screen with no sense of responsibility. Gotta keep that good image ig, but tbh we all know youre terrible people so whats the point ;)
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July 2024 by Janaan Gul
Leslie is wonderful??
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June 2024 by Maudeen Leischner
Key managed our property for 2-1/2 years, kept us in the loop when needed but handled things on their own. We would definitely use their services again.
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June 2024 by Beth Anne Vigliano
Very easy to work with!
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June 2024 by Cora Mia
[Edit: Looks like all the bad reviews are saying the same thing. This company is run by either children or bots. RUN!]
Not even worth following through with their application process. This company is totally unreachable by phone, and insist on having one sentence at a time email correspondence that turns what would be a 5 minute phone call into a 2 day hassle. No exaggeration, I have a 27 email thread with them, that at NO POINT actually addressed my questions or requests. These people are professional time wasters.
It seems to be staffed by adolescents, I received multiple emails with emojis and other unprofessional and dismissive language (including elipses to indicate confusion - are we in high school? Or did they get their training through Instagram University . . . )
After two days of them wasting my time, I'm done trying to communicate like an adult with them. If you find a house you like that's managed by Key Partners, I hope you don't mind never speaking to a human being representing the property, and I hope you can handle maintenance requests yourself.
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May 2024 by Sahir Ijaz
My family has been working with Key Partners for the last several years to manage our property in Leawood. Leslie and her team have been nothing short of spectacular. Extremely professional in every aspect & very well-knowledged. Since listing with them over 5 years ago, our property has never been vacant. They have always found high quality tenants for us, with no turn-over time between. Would highly recommend Key Partners to anyone looking for property management in the Kansas City area.
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May 2024 by Matt Weiss
I reached out to Key Partners to view a rental. They answered questions very quickly, and the tour was very easy. Tour was self guided and didn't have a cost like some others are doing. Very professional and friendly
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April 2024 by Squall
I never felt like a bother or met with anything less than quick and professional communication with Key Partners when it came to renting our house. Wish I could say the same about the owner at times, but they acted as a wonderful buffer and helped us out every time we needed them!
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March 2024 by Traci Kuffour
For the times in your life that renting makes more sense than buying, you still want to feel right at home. That’s exactly what Key Partners Property Mgmt. Group does for you! From the leasing process, to rent payment, to the handling of the occasional maintenance issue, their systems and communication are outstanding. All of the staff are friendly and responsive! I’ve had a great experience with Key Partners and highly recommend!
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September 2023 by Aundrea Timmons
Why does it look like they don’t actually manage their portfolios and just spend their time fighting with people of Google reviews like they’re trying to land a 2 hour special on Judge Judy
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July 2023 by Julie Payne
As a renter, KPPM was great to work with. They were always professional and friendly whenever any issues arose, and I would not hesitate to rent one of their properties in the future. Definitely would recommend to family and friends!
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June 2023 by C Hopkins
Scheduled a time to look at a property but nobody showed up. Don't waste your time.UPDATE: Key partners emailed me back the following day regarding the missed showing. They blamed the previous tenant for not showing us the property. The previous tenant had moved. (We could see the property was completely empty through the windows). This company is not willing to take responsibility for their own showing times and use their tenants as scapegoats.
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June 2023 by Matt Petty
The folks at KPPM are very thorough and very organized- they have a great institutional knowledge of renting/leasing and we’re very kind and helpful. It really set my mind at ease to know they were handling the renters for me- their thoughts and feelings and customer complaints, but also logistical concerns about upkeep and repairs. Overall great experience.
