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May 2024 by Linda C (LCinKC)
Wonderful experience from selection of our Quartz bathroom vanity to install in short 3 week time frame! Large selection to choose from and Brenda in shop was great to work with making it such an easy process. Install went perfectly and love our new vanity! Highly recommend Granite Centers!
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April 2024 by 申艶麗
The granite instal was very successful and happy
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April 2024 by Antonio Villegas
I’ve known Peter and Jerry the owners for years, this is the second time they have helped me renovate my house, this time they did my kitchen and it looks incredible, Granite Center is by far one of the more professional and great people to work with, a true pleasure having them take care of my house
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April 2024 by Bob S
This company is great to work with. Brenda in showroom is wonderful and Peter the installer was very neat and thorough. Definitely will use them again
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April 2024 by Chrisan Theobald
Brenda, Peter, and Geraelo were terrific!! We are return customers and very happy to work with Granite Center again. Great customer service and craftsmanship. On time and great communication. Great experience! Thank you!
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February 2024 by jeannie ..
horrible customer service, granite developed a stain after install and never responded to my calls, text or email
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August 2023 by Curtis G.
We were told when we make our deposit that they would come out and measure with a laser to get correct measurements. They spent less than 10 minutes with a tape, writing very little down. When they came to install the countertop, no one on the crew spoke English to be able to communicate with me. The sink was not in the correct spot, because of this the side cabinet drawers would not go back in, they had to be cut and major modification made to get them to go back in. The installers damaged our sheetrock in multiple places. The edge of one countertop was not cut straight; and the seam has a very rough edge on the surface. No care was taken by these people, just haphazard workmanship. When we contacted Brenda, the salesperson who sold us the countertops, she stated she would talk to her boss about compensating us for the damage, six days later still no response. We contacted Granite Centers this morning and spoke with the "owner" who refused to give his name. The "owner" was a complete ass stating he wouldn't do sh*t for us because we were outside their 60-mile radius. We're 72 miles away and, had Brenda stated anything about the distance, we would have gladly paid something extra. Don't use this company unless you want your property damaged and like dealing with pompous jerks. If I could give a 0 star rating I would.
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March 2023 by Gary McCullough
We had Granite Center install a new master bath counter top this week and couldn’t be more satisfied. The installer advised of the expected time of arrival and called to update that time by 15 minutes. The entire process from removal of the old to the installation of the new was just over 3 hours. The product looks great and is a considerable improvement over the old. I would recommend Granite Center for anyone looking for a good product at a reasonable price and professional installation.
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March 2023 by Michael Townsend
After quoting us for counter-tops, decided to abandon us weeks before fabrication and install. Acted like an overgrown child and refused to work with our builder. No explanation. Just said "no" and hung up on us.
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March 2021 by Michael Reilly
Larry is a pleasure to work with, his installers are real pro's. I would highly recommend these guys!!
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March 2021 by Megan Griffin
This place sucks. Jerry yelled at me and was very rude.
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March 2019 by Michael (Twenty4k)
Granite and Cabinet Center were incredibly responsive when we were shopping for kitchen counter-tops; however, that is where the customer service ended. The counters were not sealed properly and all exposed surfaces were stained. I contacted the company multiple times over the past couple years to solve the issue, but they blamed me for staining my 2 year old counters. They never came out to look at them or offered assistance in fixing the issue. I would not recommend conducting business with this company due to terrible customer service. The uploaded photos show the stained granite. My stand mixer is stored in the corner where the granite is lighter in color. You can see all exposed granite has been stained a darker color due to poor sealing.UPDATE: 03/27/2016Still have not been contacted after calling the showroom.UPDATE 5/16/2018I contacted the company as suggested, but never got a call back.
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March 2019 by john Abraham
Ohh man its so hard to deal with this people . They will screw you big time . I had to call the owner for issue regarding granite and was on phone with the owner . Response was brenda my rep is responsible me as a owner is not responsible for this . First i started laughing then i understood this guys dont know english much so they pay brenda a sales rep person and she deals with everything . Horrible service . I wont recommend this at all .
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March 2018 by Patrick Daly
I hired them to put in the kitchen countertops as a part of an apartment remodel. They did an excellent job and I would highly recommend them.
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August 2017 by Bill Fletcher
Just got our new kitchen countertops from the Granite Center and had a great experience. Employees were very helpful & accommodating. Excellent installation, we don't have a seam in our 10' countertop! We will go back to the Granite Center when we are ready to put granite in our bathroom and basement bar area. James, Jeff and crew were great to work with.
