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March 2024 by christopher couillard
Very slow to get results from
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February 2024 by Benjamin Whitehair
Don't go near this place, they think they own the entire Right of Way
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December 2023 by Zayden Toman
Avoid company
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December 2023 by C S
A hedgehog has more competence than this place.
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November 2023 by Dave M
FALSE readings on both blood and urine. Caused a friend to not get uninsured. We did a 2nd test with CRL and secretly another lab 45 minutes apart. CRL said blood in urine and a few other things. Other lab (4 star lab) gave clean bill of health. These people are pathetic!! DO NOT USE THEM !!!!
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July 2023 by Rohan
Total and complete incompetence. EMPLOYERS, If you value your employees, honesty, integrity and character looking forward to the best results DO NOT contract with this laboratory.Employees and new hires, if the company your hired by or are intending to hire on with use this facility for drug screening, request a different testing facility/company, that surely must be your right.This drug testing laboratory will mishandle and or lose your sample and then simply mark your results as an invalid test to cover their negligence and incopetence and leave the hugest dark stain on your good character and career.Medi al review officer speaks and treats the donor with contempt, rudeness and guilt before innocence.AN ABSOLUTE DISGRACE AND FARCE OF A TESTING FACILITY. CLEAN UP YOUR OWN BACKYARD BEFORE DESTROYING THE LIVES OF OTHERS.
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May 2023 by Jennifer Thurber
Finally safe to post. Worst company ever to work for.... Mandatory overtime every day and upwards of 2 20 minute breaks in upto 16 hours of work. It has been the better part of a decade since I worked there but can't imagine it changed. I ended up having to quit when the human resources department called my doctor to have my restrictions lifted to meet their needs so I could still do the exact work that required me to have 4 different arm surgeries.
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January 2023 by Daniel Scott
Do not use this place they will go do a drug test for you then state and call you at 12:45 at night while you're driving as I was previously a truck driver state that your hair is contaminated even though my urine test pasked and after conducting another test. They called me and I tried asking them what the results of the test for and caught me off guard and cost me my job for an inaccurate test. I highly suggest that when taking drug test you choose somewhere differently.
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December 2022 by H A
Avoid working here if you have any sort of social anxiety. You'll be treated like you don't exist
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October 2022 by Recruiting Planet Logistics
This lab is incompetent! A sample from our applicant arrived over 2 weeks ago and still no results. We contacted the lab and no one gives us a straightforward answer. Meanwhile, we can't conduct our business due to not having the needed test results.
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October 2022 by A M
This place is a complete joke. Please go elsewhere for services. If you’re frustrated & unsatisfied with the services, just imagine what it’s like working for them. Would not recommend on any level for any reason.
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April 2022 by Dima Pagu
This place is a total disaster.They received specimene for DOT Pre-Employment Drug Test on Tuesday and a week passed and still no results.When asking questions they are just bringing some bad excuses.Do not trust them, they are awful!
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December 2021 by Justin Kremer
I wish I would have read the reviews before ordering multiple of the at-home tests. Overnight apparently does absolutely nothing because they still haven't received the tests in the lab. They were "overnighted" two days ago. You would think they would at least have received them by now and scanned them in. Everything in the whole process has been slow and nothing like advertised. I will be requesting a refund but I am sure I won't receive it because this seems like one big scheme.
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November 2021 by Anonymous
I wish I would have read the reviews before ordering multiple of the at-home tests. Overnight apparently does absolutely nothing because they still haven't received the tests in the lab. They were "overnighted" two days ago. You would think they would at least have received them by now and scanned them in. Everything in the whole process has been slow and nothing like advertised. I will be requesting a refund but I am sure I won't receive it because this seems like one big scheme.
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October 2021 by Polly Helena Clark Potratz
Zero stars. DO NOT RECOMMEND.Literally everything that could go wrong with the saliva test kit process... I ordered and paid for 2 kits, which according to their website, they ship overnight, and we will be notified when they ship. We received no shipping notification, and then only one kit arrived, late. I asked to be reimbursed for the second kit that was not delivered, and they refused, because they said it was FedEx's responsibility, not theirs. The supervisor that wrote me back had the audacity to say that "apologies that the delivery time did not meet my expectations" (again, when they advertise express overnight shipping).The instructions that are included in the kit and the instructional video are for a different type of tube, so it seemed the kit I received was defective. I called customer service and they let me know that they had switched tubes (but had not updated the instructions).Finally, I signed up for text updates, and I keep getting voice calls, and their automated system does not work. It is supposed to provide a verification code, but when answering the call, the automated voice has already started giving out the verification code, so there is no way to get the first digits. I have to call customer service to get a verification code, because they are not able to switch my account to get texts (which is what I signed up for anyway). If my test results are posted over the weekend, I will not be able to access them, because customer service does not work on weekends.
