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December 2023 by Stacy Consley
Outstanding customer service! The Cintas company located in Lenexa, Kansas was quick to respond and meet the needs of our facility. Mike P. has over a decade of experience and was able to assess a difficult situation and provide great results. You can't go wrong using this company.
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April 2023 by Derek Sharp
Last year, someone appeared at the door from Cintas and told my employee that I (store owner) had approved some kind of fire extinguisher inspection/repair which was untrue. Although we had used Cintas in the past, we stopped some years ago, telling them that we'd get our 3 fire extinguishers inspected/updated elsewhere. This fellow proceeded to do things including recharging and updating some small hand-held fire extinguishers...with a bill of around $440.00. We can buy 3 new ones that satisfy our local code for less than $100.We disputed the charge and were then threatened with being sent to collections, so my manager paid under duress. I spoke with several folks at Cintas who promised a full refund, half refund, an around $181 refund...each time no refund was sent and I had to call multiple times to follow up. I don't dispute that they did some work and might be owed something, but I've not ever been strung along and lied to by a service company--especially considering that the initial service was unapproved--like this before. I've been patient, but not interested in calling back to receive more promises that will be broken.
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March 2023 by Shalleena Marie
So long story short. I have a huge property inspection on the 13th. And I am finding out last minute details about what needs to be done to prepare. I called Cintas yesterday at 12 and had an appointment with Carson by 4pm. Not only was he willing to meet me if absolutely necessary 30 til 5. He was able to come to me at 10am. Very professional, polite and very detailed. Long story short. I am always impressed by Cintas though they may not be the cheapest they always prove their worth.
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February 2023 by Dulce I Rodriguez
Everyone here is extremely nice and helpful, good atmosphere all around.
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January 2023 by Breanna Gregory
David from Cintas amazed us and showed up Christmas morning to help us!! We could not ask for a better partner in our time of need! He’s always responsive, timely, professional, knowledgeable- and just all around amazing!! Thank you David! From all of us at Nottingham Health and Rehab!
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January 2023 by Edward Kent
The guy they sent us to do a fire inspection was just playing on his phone and dusting his ladder until we had to open for business.
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September 2022 by Marion St. John
They were very friendly and helpful. They re certified 8 fire extinguishers One needed to get charged And one needed to have the handle repaired. I waited maybe half an hour, Paid about a $140 for all of it.
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September 2020 by Charles
Had a tech out today to check fire extinguishers and emergency lights. He was very professional. Went above and beyond our expectations! Thanks Eric Richter for your service.
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September 2017 by Joe Giammanco
Currently, we are experiencing terrible service from Cintas Corporation. I have always felt that their customer service department is only a group of attorneys that enforce their agreements. I definitely experienced that today. I hate our Cintas service and will never recommend. Would love to get out of our agreement. Their handshake agreement is like a choke hold. Never engage these people for service unless you wish to be disappointed. I spent an hour and a half only to be told that we would need to sign a new service agreement. Well, that won't help Pooches Paradise out because you already cannot properly or adequately perform even the simplest of tasks. I hate that my company is associated with them. Please use this as a warning. They are launching this new operation but they cannot serve their current one. Oh, but if you need a job, they will hire you, as long as you cannot perform simple tasks and cannot communicate. Best wishes.
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September 2017 by Frank Fisher
It took a bit to find them as they have moved to Lenexa. That being said they were very, very nice and friendly and inexpensive....A $10 certification for my business fire extinguisher....thanks guys I will be back!
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September 2017 by Nicholas Anderson
Not sure about all their services but I had some CO2 tanks filled and everyone I felt with was very professional and held to their word.
