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November 2023 by Kim Porter
I have a Pomeranian and he has had some bad haircuts! But now that I found Woof Gang Barkery & Grooming Ironhorse - he is a beautiful boy! ? Miranda is the best and the girls are always helpful and friendly! We are very satisfied and always look forward to see everyone!
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November 2023 by Maria-Elena Leal
One of the best places to take your babies (petsl
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September 2023 by Valerie Fuller
Cindy gave our Morkie his first “groom” and did a fabulous job! I find the front desk peeps helpful as well as everyone I have encountered! Taught my kids to be kind to everyone no matter what - you never know what others have going on in their life!! I appreciate the business, it’s convenient location and ALL the staff!!!
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August 2023 by Jay Patel
I hate to rate this place low because the groomers are wonderful, but regarding the front desk staff...my god the attitude. If you are looking for good customer service run so far away. Also if you are running 5-10min behind don't even bother wasting your time showing up bc they would rather sit there twiddling their thumbs then try to make any sort of production for this business. As a business owner I can say I would fire the receptionist in a heartbeat. Hope the owners know how much business they are running off.
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August 2023 by Sara S
The front desk is so rude!! I stop going there just because of that!! The groomers are really nice but it got to the point where I couldn't stand her attitude every time I used to drop my dog and pick up... also calling to make an appointment, Like she's doing me a favor... every time I needed to see her angry face with such bad energy!!
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July 2023 by Juan Stone
Did I go to the same place many other reviewers visited?! My impression of this store could not be worse. Why would anyone choose this store over Treats Unleashed, Land of Paws, Three Dog Bakery, etc??? Terrible. Little inventory. Baked treats that look like they have sat around forever. Wildly overpriced. Pathetic, disinterested, unfriendly staff. I will be amazed if this business survives without making major changes. Three other people have since told me they had similar impressions. I will definitely not be back.
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June 2023 by Debbie Tayfel
The store is always clean and they know there customers by name. There is always something new in here. They sell high quality pet food nothing with junk.
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May 2023 by Maria Shinder
I love this place, it is a little pricey, but they are doing wonderful job with my corgi, she loves to go there and they treat dogs like queens/kings.
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February 2023 by Melissa Field
My pup loves this groomer, she runs into the rooms happy to be there and that’s not her typical attitude. Early morning appointments available. Friendly staff, adorable store front with treats, toys, bath, food, and any else you may need. One stop shop.
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January 2023 by Chris Bailes
This was my second visit with my eight year old poodle and the first visit was pretty good. I would give them a four on that one but the second one they informed me that he had an ear infection and he’s never had an ear infection in his whole life, so they must’ve got some men at the last time and which caused the infection nails were not trimmed at all. They’re so long there curled overWhen I dropped him off, I told him to leave the hair on his face, so he was fussy all over and I completely shaved his face so I won’t be coming back there anymore
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January 2023 by C T (CT)
We love this place! My pup must have a lot of fun there because she willingly goes into the groom room and comes out looking gorgeous! They also have great toys, treats, adorable baked items & more.
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January 2023 by Paul Stark
The services were good; however, my dog was finished with grooming for hours before they called and I never got an apology
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December 2022 by Stephanie
This was our first time at Woof Gang today for grooming and they were fantastic! Jen was so nice and asked me to get my vet records sent to her, which I was happy to do. The groomer met us at the door and knew who we were. Service was great and my three pups look fantastic! I also have a 95lb GSD with long hair and a lot of times groomers try to give me a big upcharge on him or take shortcuts by leaving a lion's mane on his head. Woof Gang did not take shortcuts, they did a thorough job, the charge was what they said on the website plus they asked ahead of time about adding a bit of de-shedding so they could get him shaved down as much as I wanted, which was fine with me given the great results on his cut. 10/10 recommend!
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November 2022 by Carrie Mizrahi
I have been going to the Ironhorse location since they opened. Everyone is so sweet and kind and they know me by name. They love my doggos and I will never take them anywhere else!
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August 2022 by Kimberly Romero
Today was my second time taking my puppy for a groom at this location. I've driven almost 30minutes from the Missouri side because I thought this was the BEST place to get my doodle groomed. However, today I witnessed the most awful experience. The older lady who groomed my puppy I believe her name is Stacy was mistreating her.I happened to come in to pick her up a little early. Meanwhile, I was looking around to wait. Well someone opened the door (where all the puppies are being groomed) and I saw her working on my puppy when suddenly she grabbed my puppies face with so much anger, aggression & frustration. The look on her face & the way she talked to my puppy looking her in the eyes was HORRIBLE!!!!!!!! It broke my heart. I had never seen anything like that. My puppy was definitely not the same for the rest of the evening. Who knows what else that groomer put my puppy through, not okay.I spoke the front desk ladies who are always very nice by the way. Both of them apologized and one of them said she had looked at the cameras & she had spoken to her about it. Also suggested to ask for a different groomer such as Stephanie or Bevy who were more patient with dogs. Supposedly, miss groomer lady had such a long day. The groomer later came out just to tell me my puppy was being nippy with her & didn't bother to apologize for her horrible attitude.With that being said, I will no longer bring my puppy in ever again. I understand puppies/dogs are not easy to work with but we as customers pay you & trust you that you are professional & trained to know how to properly handle working with uncooperativeness of a pet.
