I submitted an urgent wire transfer request in person at noon and was told it would go out that day. They sat on the request for another 4 hours after I left and didn’t process it in time for the transfer to be completed that day.
October 2020
If you are calling from a Cell Phone, think again. Better use a land line as the Estimated Wait Time for what is laughingly called "Customer Service" is TWO HOURS! Apparently all branch offices are locked down and you must use the 800 number to get to India.
October 2018
I am currently a Scottrade customer that will be converted to Amerirade on 2/17/2018. i called Ameritrade to determine what services will be provided but since I don't have an Ameritrade account yet it has been a long wait.( over 7 minutes)and no one answers their phone.So far I am not impressed with Amertrade.
