-
January 2024 by Jennifer Huynh
Walked into Sephora during lunch because I was having issues with my under eye and needing new products to try out and Sam was very helpful! She was very honest and transparent about the products and the ingredients used. I am very excited to try out the products all thanks to Sam's help! Will definitely ask for her next time! She is the best!
-
January 2024 by Catherine
It's Sephora. They are pretty much all the same. I usually order online. Sometimes pick up in store. And occasionally actually get off my couch and go in to shop. Oh, the horror. I have to talk to people ?. But this store is very nice. The sales reps and clerks are very knowledgeable. They make venturing out a worthwhile effort!
-
January 2024 by Rebecca Elo
I stopped in on a slammed Friday night and the entire staff was still wonderful and ready to help me. The first young woman, with blond hair (I didn’t catch her name) was quick to help me sort my foundation color and point me back across the shop to the Nars section where Raquel helped me pick out two different lipsticks that I really loved. THEN! The staff on the registers were so quick! The line was winding all the way into the perfume section when I got in line and I wasn’t there for 5-10 minutes. Thank you from the bottom of my heart for the care and sharing your skills so freely, given the stress of the situation.
-
December 2023 by Cameron Owens
Clean nice store always a ton of employees to help.
-
September 2023 by Lauren Vu
This was my first time ever trying to purchase and wear makeup. I had done research ahead of time but still needed assistance.Katelyn took the time to help me find what I was looking for and offered tips and suggestions that were genuinely helpful. She did a great job explaining things and helping me find the right options for my skin tone. She was also very kind and patient with me asking a lot of questions since it was a lot of new info for me. I enjoyed working with her!I also noticed staff being mindful about keeping the space clean/sanitary which was great to see.Wish I'd remembered to fill out the survey in time (this was a few weeks ago) but wanted to at least leave this review here!
-
September 2023 by Destinee Cordray
I was in there today. I wanted to look at some skin tints and ended up asking for three different samples. I was very disappointed because when I got home and looked at the samples there was just enough to coat the container. None for me to even test out to see if I like the product. That being said, the assistant who helped me was very helpful and nice showed me different products and helped me a lot. I was very excited about the skin tints she showed me as well as the other products. Sadly I drove an hour and I still can't figure out if I like the product or not before committing
-
September 2023 by Sam H
Tennisen was AMAZING! She’s an expert in sensitive and acne prone skin. She introduced me to several new products that have made a huge difference in my skincare. I had tons of questions and she was patient and understanding.
-
September 2023 by Tracy L
Stopped in and asked about makeup service. They were able to accommodate me. I wanted my eye makeup done. Showed a picture and yeah didn’t really get any help with my eye makeup. What she did do, I could have done myself. She said my opinion. Just a corrector on lid and under eye, is what you should do. Okay great but I wanted an eye makeup service some to give me a smoky look etc. I asked about eye brow, she did help me with that, Also asked about bronzer etc. that was okay too. But the mail thing was not happy at all. I paid my $30 and thought well I just wasted $30. So I walked around, put foundation on and tried an eye makeup ;actually same brand she used) and ended up getting a bunch of comments. She had a sense of not really wanting to be doing my appt.
-
July 2023 by caroline
I had an amazing experience with Erica helping me with a shade match! She spent 30 minutes with me just to make up a sample of the right shade of foundation. How amazing is that? She was so kind, we had a great conversation about travel, and she was extremely patient with making me the right shade. Thank you!!!
-
July 2023 by Ryan Schreckenghaust
Eh. I went in looking for something specific. They didn’t have it…and that’s Ok, but the associate I talked to just wasn’t friendly. She “helped” me by telling me that that she hated what I was looking for. Not my favorite experience.
-
July 2023 by Sim
I love Sephora and shop there often. This location has been consistently a bad experience. Nobody is helpful. I’ve been in at least 4 times and not a single person has offered to assist. I’ve had associates walk right in front of me as if I wasn’t there. Just an uninviting and unfriendly environment
-
May 2023 by Nicole
No one knows what their doing. Most everyone is nice except one of the girls checking me out.
-
May 2023 by Kaci Schultz
I love Sephora but my experience yesterday sucked. I usually have my stuff shipped but I needed foundation asap so I did an online pickup order. Never again. I walked in and didn’t see an area designated for pickups so I stood in line at the checkout counter. The girl behind the counter was unbelievably annoyed that I was in the wrong spot and told me to go to the front corner. As I walked towards the front of the store I saw the “online pickup here sign”…maybe put that sign so you see it on your way in, not on your way out. The lady who helped me at the pickup counter was either a shift lead or manager and was even more annoyed to help me than the other girl. Mind you I spoke less than 10 words while I was there…I wasn’t being rude or needy, I just didn’t know where to go. Teach your employees to smile, maybe say “hi” and “thank you” to customers and at least act like they like to be there.
-
May 2023 by Serina Rowan
This location caters to those who look like they have money. So because I came there from the gym, all tattoos showing and post gym hair...I didn't have value.
-
April 2023 by Karli Hernandez
I love this Sephora! Every time I come in, I feel so welcomed. Some of the ladies here know me and they treat me like family. I feel like I am shopping with my besties when I shop here. So many compliments and warms welcomes EVERY time I come here. This is the only Sephora I will go to!