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October 2024 by James Blanton
They were super helpful and answered all of our questions thoroughly. Would definitely recommend going to see these guys!
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September 2024 by Jon Kleinman
First rate customer service and fair prices. I am grateful for Ali who answered all of my questions. I would highly recommend.
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July 2024 by Kenneth Stallings
Fantastic shopping experience. Smart relevant support to a couple of my questions. I will return for more quality items.
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July 2024 by Nathaniel Curry
This place is absolutely fantastic, if you go in ask for Ali or Patrick. These guys are most insightful, knowledgeable and patient people when it comes to anything pipe tobacco. Enormous amounts of knowledge willing to share with anyone who asks. They’ve made my experience with diebels and all things pipes and tobacco very enjoyable. Thank you guys for your amazing service !
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April 2024 by Drew Figlo
Last week I bought my first pipe there and had a great experience. I wish I could remember the gentleman’s name that helped me but he was very patient and knowledgeable about their selection. He also suggested a great oriental blend that I thoroughly enjoyed. I ended up purchasing a Savinelli 645 KS and I love it. It’s become a new ritual I enjoy very much and I’ll be back for my next pipe hopefully very soon.
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November 2023 by Drew Severns
Ollie and Bryan helped me learn and added value to the process….thank you men
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July 2023 by Hunter Mcpherson
I can't express the extremely high level of service I've gotten here. Heather, Ali, Bryan, Patrick, Ben!! Absoloutely fantastic crew of high value, high quality individuals.
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April 2023 by Eric Rainwater
I came in years ago for cigar, but now I'm getting into the pipe. Today, at Diebel's I had my first great tobacconist experience. Ali, I believe that was his name, was a true gentleman. I grew up in the clothing business, men's suits, so I appreciate a good salesman who is helpful but not pushy. I will be back for sure. I tried there Westwind tobacco when I got home. Very tasty!
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January 2023 by Scott Coble
This is a great place to grab a few cigars, lighters, cutters, tobacco pipes and anything you could find in a man cave. Good selection of Rocky Patel, Oliva, and My Father’s and others. Aside from the tobacco related products, there is a wide variety of chess boards and board games available as well as a few other novelties. Truly wonderful service.
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December 2022 by Gunnar Combs
Best tobacco shop I have ever been to. The employees are extremely knowledgable and helpful. You can tell they genuinely love what they do, and enjoy helping customers. Prices are very reasonable and they have a great selection.
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November 2022 by Tommy Wright
Great place and the staff are great
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November 2022 by Tom Costello
Great selection
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August 2022 by Tyler Sigrist
I came in to pick up a few cigars for myself without knowing much about Diebel's...or cigars. Ali was great to work with. He was professional and courteous, making sure to understand exactly what I wanted. Even though I'd never been in Diebel's before, he gave me the attention and high level of customer service that would make you think I had. I will be back.
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August 2022 by Skippy D.
New pipe smoker. I came to KC to meet my new niece and wanted to buy my second pipe at a special place for a special reason. This place is the real deal! I bought a sandblasted Savinelli-Bing's Favorite. I will be returning when in the area. Great customer service, good products.
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August 2022 by Poe Castillo
Had a gift card to spend here from a relative. Was not disappointed! Great selection of cigars and cool gifts for guys!
