Arhaus at Town Center Plaza in Kansas City is one of the city's largest furniture stores, offering over 17,000 square feet across two stories. The store features high-quality furniture with an international style, showcasing handcrafted pieces inspired by designs from around the world. The building’s industrial exterior matches its interior’s natural light-filled setting, creating an authentic and welcoming environment. Arhaus is committed to sustainability, using sustainable wood and reclaimed metals, ensuring that raw materials are never harvested from endangered forests. Customers frequently praise the knowledgeable staff, highlighting their helpfulness, professionalism, and expertise. Many reviews mention staff members such as Josie, Jenni, Carla, and Elizabeth, who provide personalized advice, assist in selecting furniture, and ensure a positive shopping experience. Shoppers appreciate the ability to see and feel the furniture in person, which helps in choosing the right pieces, especially for large or important purchases like sofas and modular couches. The staff’s insights on fabric choices, color matching, and product details are highly valued. The store offers excellent customer service, with staff patiently answering questions, providing detailed explanations about warranties, cleaning, and care. Customers also note the store’s inviting layout and the fun, dream-inspiring atmosphere. Overall, Arhaus combines quality furniture, sustainable practices, and attentive service, making it a popular destination for those seeking stylish, handcrafted pieces with expert guidance.
