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October 2023 by David Albertson
I bought four tires from Walmart online. I called to set up a time to have them mounted and balanced. After 10 minutes of being on hold they finally got back on the phone and made an appointment. I show up at the scheduled time but they had no record of my appointment in their system. Instead of acknowledging the problem and trying to remedy the situation the guy was angry, rude and dismissive. I left and took my business elsewhere. Don’t waste your time with these rude, incompetent clowns.
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September 2023 by Fahad Iqbal Syed
Always been an excellent place for my car service.
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June 2023 by John Potts
Was at Walmart 6:50am I was 2nd in line for an oil change still sitting here at 9:16am and one guy that was in front of me is still here to so no telling when my car will be done probably some time after 10 the way it's looking this is ridiculous.
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May 2023 by Scott Cecil
Make appointment it goes quickly
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April 2023 by Luis Maria
Brought a flat tire for repair, was told it would take 40 minutes after 3 hours I asked for an update and was told it would take a couple more hours. I asked for mire tire and left
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April 2023 by Eugene H.
Waited 6 hours to get 2 tired replaced and 1 repaired. All were under warranty and Road Hazzard. Got there at 7am, was second ticket in line. Didn't get finished until 1pm. Still had to pay difference on replacement tires, even though they were only 50% of their warranty life. Lady whose ticket was ahead of mine waited 5.5 hours for an oil change. Walmart Automotive is notoriously slow, short staffed, and incompetent, but Lawrence especially so. I usually use my local tire shop, but was low on cash when I got these tires and had to go with Wal-Mart. Worst mistake of my wife.
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April 2023 by Hameedah Wahid
waited two hours for an oil change just for them to tell me they didn't have the right tools to do an oil change for my car. even though i've gotten an oil change at walmart before.
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March 2023 by Weston Crawford
Absolutely, horrible customer service. I’ve called at 7 AM and 3 PM and every time I’m told to hold or I am told they have a 5 to 7 hour wait time.. other days I’ve called and been told there’s a five hour wait time and I show up in person and I’m told there’s no wait time. This Walmart Auto center is the worst I’ve ever seen or been too. I’ve given this specific facility numerous visits, and giving them the benefit per “short staffing” but at this point, I believe they just use lies to detour customers. Walmart management over seeing this specific facility needs to address there automotive department immediately.
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December 2022 by john thomas
Even though they couldn't patch a tire at the time and which they did have time to do the work when I was willing to paid for it
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October 2022 by April M.
Better off going somewhere else if you're in a hurry. They unfortunately only have around 2 techs at a time working. (if you need a job hit them up) Decent prices = wait time. I had no issues with my oil change. He even let me know that my battery charge is low and will probably need to be replaced soon. P.S. No one stole gas (I know the difference in MPG between highway and city)
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October 2022 by Mommy Angie’s Channel
Good price on oil changes if u can EVER get in!
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September 2022 by Char
Dropped the car off at 7am for an oil change. Told it would take approx. 3hrs... Got voicemail around 130 6+hrs later that the car was available for pickup. Got there they said they didn't do an oil change because the hood latch wouldn't release. So basically dropped my car off all day and they didn't't do anything. Also, was super confused by this and unlatched my hood a few times in the parking lot, no issues unlatching.They have been sketchy in the past but this is the final straw, I'd rather pay double somewhere else than risk having them anywhere near my vehicle!
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July 2022 by Tim Johnston
Turned away me from auto care center at 2pm for a oil change on a Friday cause they have tires to mount
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July 2022 by Govanni Delrio
They replaced a damaged tire even though they were busy. Thank you.
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May 2022 by Omaha Tim
I called and was put on hold for 15 minutes (forgotten about). I called back and told them and there was no apology. I tried to make an appointment, but could not. Walk-ins only. I also could not get a recommendation for the best time to come in. I drove 45 minutes to get there, walked in, and was told there was a 6 hour wait. I just needed a tire switched. The wheel was off the car, and I bought the new tire from Walmart. It would have taken them 3 minutes. I did it by hand in 20.It is no wonder they were behind. No one working there was in a hurry.Service: Tires