-
October 2023 by Merle Schick
Very busy. Had a long wait with an appointment.
-
October 2023 by Umar Alk
Great customer service. Felipe was nice and professional. Got my oil changed and a multi point inspection done in about an hour.
-
June 2023 by Foxy Fresh
I went here to get my oil changed because my usual place was booked solid for a while and I wanted it done quick. Price was fair and nothing went wrong.Service: Oil change
-
June 2023 by Mike L.
The worst ever. I had my vehicle towed there with the understanding it would be two weeks before an estimate, week three, I'm next in line. Week four our technician problem was a disaster. Can't believe the place is in business.
-
June 2023 by Laura K.
Back in a Toyota! I bought my son's Honda here in 2016 and it's still serving him well. Recently I met Tristan and am now extremely happy in my new to me used car. I can't say enough about Tristan. Tristan listens, is honest, and does more than connect you with what you're asking for, he can also suggest what you might need without pushing. The non-pushing part cannot be emphasized enough. I know many people dread their next car purchase due to the experience of being sold some thing. My advice is to do your research before you go in, ask for Tristan, and get a reliable vehicle with local service.
-
April 2023 by Neema Rafizadeh
Best dealership in the area, including greater Kansas City. Noel was incredibly helpful, possibly the most honest person I have ever spoken to in a dealership. Prices are way better here than at the other dealerships, and I always feel like people at the other dealerships are trying to pull one over on you.I will only come to Crown in the future.
-
October 2022 by Glenn O.
Picked up a fleet car. They were awful. Responsiveness was pathetic. I get they don't make much off delivering these cars but it is a service they choose to do. The rear license plate was put on with a front license plate frame. Incorrect parts and poorly done. Failed miserably. Would not repair and claimed they did not put "this together". It was a new car. If you want a quality Toyota dealership head to Olathe.
-
October 2022 by Noah Hefty
Fast and helpful service, but they piled up my floor mats on my passenger seat.
-
September 2022 by Matt Sloan
Quick and honest! Ryan took great care of everything. I’d go back for a diagnostic anytime.
-
August 2022 by Jack C.
I bought a used vehicle a few years back and when I was home I gave it a good once over. The prep person failed in a few areas one of which was air in the spare tire. Document had it was ok and it was far from it. I added air and it did not lose any for 6 months. I only checked it for my piece of mind. Happy I did.
-
May 2022 by Cordelia Brown
We have been buying our new and used Toyotas from crown Toyota for almost 25 years. We trust them. Prius, Prius, Avalon, Tacoma. They have never put a foot wrong. Or a tire hahaha
-
April 2022 by Dan B.
After having the absolute worst experience at Randy Curnow Toyota in Kansas City, I drove to Crown Toyota in Lawrence and had the best buying experience with David Wilson. Honest, straight-forward, not pushy, helpful and knowledgeable, and easy.....In thirty minutes, and a test drive I was out the door in my new Toyota CH-R. Night and day difference between the two dealerships. Pushy and arrogant in Kansas City -"I sell thirty cars a month" like I he didn't need my business (Read my review Randy Curnow Toyota on Yelp), as opposed to listening to my needs and offering solutions to make the sale right for me which I received from David in Lawrence. OMG what a difference between the two! Crown Toyota in Lawrence....bravo! With special appreciation for David Wilson. Couldn't be happier!
-
February 2022 by Jon T.
For Wednesday Feb 2. 2022 visit.KILE, was my salesman. Top notchFrom the time I selected the vehicle to test drive, to the time I arrived at dealership (1 hour drive for me)Everything was in place and ready.Great job by Kile, Sales Manager and Finance Manager.Crunched numbers Made a deal, and completed the purchase transaction.GREAT DEALERSHIP Well worth my drive
-
January 2022 by Alyssa Jones
Always good customer service! Should make an appointment because they stay busy but definitely worth the wait.
-
January 2022 by Troy Snider
Top notch service and quality.