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September 2023 by LFK MTB
Apparently these guys only work on "European" vehicles now which I don't think is actually true because there were lots of non European cars ready for pick up but none the less very annoying. I used to take my vehicle here before the new owners but now it seems they only service cars that are nice enough to be seen there.
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July 2023 by Cara M
I would like to start by saying Slimmers has always provided great service at competitive prices. Their staff is always kind and helpful.I am writing a review because I was informed today, after years or going to slimmers and referring anyone who asked about a shop to slimmers, that they now only want to work on BMWs. While I understand business is business it is sad to see, especially with a local shop that’s been around for so long, that customer loyalty holds no weight. It’s a shame that long term paying clients are now no longer important or less they are well off enough to own cars like a BMW. So or less you do, you’re gonna have to call somewhere else.Thank you for the years you did help us.Services: Transmission
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April 2023 by Stephen Brown
Why I love this place. Tire blew out on sidewall upon hitting city drainage whatever. This 2012 Honda Accord is much loved—all four “shoes” were purchased from Slimmers a year ago and only recently had I made appointment (Friday?-so cancel) to rotate. Anyway, they squeezed me in and it was no hassle, skilled and friendly people on the front and back end so where you going to go? PS If and more like when they are super busy, they will recommend other reliable auto mechanicsService: Tires
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March 2023 by Dimitri Merrill
Richard and the team worked with me on an engine diagnostic and investigation. Truly grateful to have an honest, fair and super knowledgeable mechanic in Lawrence.Service: Auto engine diagnostic
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February 2023 by Thomas Howe
Slimmers is a premium shop for the discriminating automobile owner. Superb staff excellent technicians I trust my BMW to their cate
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February 2023 by Larry Franklin Jr
I took my BMW 5 series for an alignment, I was very impressed with the facility and was a little worried I'd be paying the price for it lol. But pleasantly surprised the price was decent and they suggested some other work I should get done but didn't feel pressured like you get at other places
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August 2022 by Isabela Paradis
Ive heard great things about Slimmers but all I can say is that I left incredibly disappointed.I brought my car in to see about getting the AC fixed, they told me I needed a new radiator and AC unit so I listened and paid 2k to fix it. When I got it back I was super happy because it took about 3 weeks and I needed it back. But immediately after I noticed a lot of HUGE issues, car wouldn't accelerate, wouldn't turn off, wouldn't lock or go into park. I had to get it towed in, and they said they'd take a look at it. The receptionist woman was very unfriendly on the phone and in person, which was shocking because most of their other staff seem very polite.When they had it they said they'd fix it in the next week and it took them about 3 more weeks to get it back to me. Then finally I get it back for the second time, and my door dont open from the outside. I emailed them and told them about this issue and I was not rude or anything but I felt like the email I received back was very unfriendly. When I told them about this they told me not to take it to them if I cant trust them with my vehicle, which seems redundant since they are the reason I dont trust them, when I obviously trusted them enough to bring it there and to give them the opportunity to fix whatever mistake was made. I am a young woman and honestly felt a little taken advantage of and or not taken seriously whatsoever. I also received a couple voicemails saying essentially they didn't know what they were doing and they'd never worked on this type of car before (Hyundai Sonata), so Im not sure what "trust" they expect when they treat their costumers like this. They seem to lack a lot of basic costumer service skills and knowledge. They deal with a huge part of peoples lives (their vehicle) and people are bound to be frustrated when stuff is wrong with their car, so if they dont know how to deal with that they just shouldn't.Services: Electrical repair
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August 2022 by Isabela P.
Ive heard great things about Slimmers but all I can say is that I left incredibly disappointed. I brought my car in to see about getting the AC fixed, they told me I needed a new radiator and AC unit so I listened and paid 2k to fix it. When I got it back I was super happy because it took about 3 weeks and I needed it back. But immediately after I noticed a lot of HUGE issues, car wouldn't accelerate, wouldn't turn off, wouldn't lock or go into park. I had to get it towed in, and they said they'd take a look at it. The receptionist woman was very unfriendly on the phone and in person, which was shocking because most of their other staff seem very polite. When they had it they said they'd fix it in the next week and it took them about 3 more weeks to get it back to me. Then finally I get it back for the second time, and my door dont open from the outside. I emailed them and told them about this issue and I was not rude or anything but I felt like the email I received back was very unfriendly. When I told them about this they told me not to take it to them if I cant trust them with my vehicle, which seems redundant since they are the reason I dont trust them, when I obviously trusted them enough to bring it there and to give them the opportunity to fix whatever mistake was made. I am a young woman and honestly felt a little taken advantage of and or not taken seriously whatsoever. I also received a couple voicemails saying essentially they didn't know what they were doing and they'd never worked on this type of car before (Hyundai Sonata), so Im not sure what "trust" they expect when they treat their costumers like this. They seem to lack a lot of basic costumer service skills and knowledge. They deal with a huge part of peoples lives (their vehicle) and people are bound to be frustrated when stuff is wrong with their car, so if they dont know how to deal with that they just shouldn't.
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June 2022 by Aric DeYoung
Brought this very truck to slimmers a while back. Was told by Marco that this truck could not be fixed and was unsafe to drive. Was told that I need to salvage the truck and they could help me do it. A month later Marco is driving this unfixable and unsafe truck that they had me salvage and has been driving it for well over the past year. He told me he would make it right and never did. Offered to sell me the truck back. Mind you he offered to sell me my own truck that couldn't be fixed and was unsafe that they had me salvage for $300.Service: Auto maintenance
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May 2022 by Tsukki _ AMV
Slimmer's is the best place in Lawrence to take your vehicle! Our 15 year old Toyota Sienna is rarely in the shop but Slimmer's is who I trust to work on it.Service: General repairs & maintenance
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April 2022 by Lilith Xidis
I have loved my experience with Slimmer’s.I bought an Audi in November and was anxious about making the switch from my Honda to something a little more refined and Slimmer’s was so kind and encouraging. Wether having me pull through to check codes and assuring me the sounds were normal. To running an inspection and fixing some minor items. Unfortunately my first Audi was totaled in the winter storms recently, but I am thrilled to be returning with another Audi for them to baby.I was surprised that they remembered me when I called to schedule, as I had only been working with the shop for a few months before I lost my original vehicle, but having the staff ask how I was doing after my accident and celebrating in my new purchase really made me feel welcome and important.Every interaction I have had has felt personal, sincere, and full of integrity.Photo of the old Audi (Red) and new (Silver) just for fun!Services: Vehicle Inspection
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December 2021 by Millie Murray
We have been very satisfied with our numerous experiences here. Occasionally cost comes back below what we were told to expect. Friendly, courteous and responsive.
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November 2021 by Foxy Fresh
I'll only go here for my car issues. They are communicative, prices are very competitive, and get the work done quickly. Wait times for an appointment are a bit long but that's because they are so good everyone goes to them. That and they know what they are doing for my Mini, which many mechanics are clueless about.
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November 2021 by Sarah Mathews
I love Slimmers! They are honest, trustworthy, and competitively priced.
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September 2021 by Thomas Roderick
Knowledgeable and incredibly friendly. The cleanest and most well maintained auto facility I have ever used. Cost and estimates were solid. Will continue to use them to service my Merc.
