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August 2024 by Jackie Schooler
Don't take your car here if you are a woman, have an older car or a Porsche. Took my older Porsche here for a transmission seal replacement. The starter "coincidentally" went out while it was there, and had to be replaced to get my car out of the shop - another $1200+. This was the second repair I had done here, both took 2-3 weeks, instead of the 2-3 days they quoted, and both were much more expensive trips, due to all the other "coincidental" things that needed fixed. They admitted they don't service many Porsche's - I won't give them another opportunity to mess up on my car again.
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August 2024 by Shelby Todd
East side European has always been so kind and helpful, even when I call asking silly questions. (such as, putting a hitch on my mini Cooper sport) which we did and works nicely. They are informative and fair, and helpful for my mini Cooper. Thank you!!
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March 2024 by Billy Rutledge
I took my car here wanting my water pump replaced. Had only leaked for a week or so. It was not a serious leak at all. Never over heated drove great but low coolant light came on. I put a few cups in to top it off and scheduled an appointment.
Very unprofessional in many ways. First the technician said when he first tested I had head gasket failure. Then he cleaned his tester and tried again and it came back negative but wanted to inform me. Second we discussed replacing a hose and the water pump. I thought ok I understand that. Now the time we discuss money. Very unprofessional again. They added over $800 on my bill for (just in case it goes bad soon).
Thermostat with housing (over $220), (never overheated or gave signs of) manifold tube ($220), (the heater worked GREAT) bleeder plugs $9, a screw $11? Several things to make a dollar. This doesn’t even include what I wanted. Wanted to remove and replace engine coolant outlet and hoses for $375. I could (MAYBE) understand that if it was actually bad. When you say hose was not expecting $375. Coolant hose flange over $90. To top it off I paid $72.05 for a diagnosis and they gave me a receipt for $68.31. Watch out people. Not a good shop in my opinion. All this and doesn’t even include the real problem in which was just the water pump I had installed by a professional shop that don’t include (what ifs) for $700. Problem solved. Save yourself over a thousand dollars and go elsewhere like I did. Proof look at their quote they gave me. Sad what the world is coming to.
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December 2023 by Ronda R
They are great! I've used Slimmers for years with great satisfaction.
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October 2023 by R. Wayne Ricks
Great service
Looking to address a fuse issue repeatedly
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September 2023 by P Coch
Smart friendly staff always happy to see you
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September 2023 by LFK MTB
Apparently these guys only work on "European" vehicles now which I don't think is actually true because there were lots of non European cars ready for pick up but none the less very annoying. I used to take my vehicle here before the new owners but now it seems they only service cars that are nice enough to be seen there.
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July 2023 by Cara M
I would like to start by saying Slimmers has always provided great service at competitive prices. Their staff is always kind and helpful.I am writing a review because I was informed today, after years or going to slimmers and referring anyone who asked about a shop to slimmers, that they now only want to work on BMWs. While I understand business is business it is sad to see, especially with a local shop that’s been around for so long, that customer loyalty holds no weight. It’s a shame that long term paying clients are now no longer important or less they are well off enough to own cars like a BMW. So or less you do, you’re gonna have to call somewhere else.Thank you for the years you did help us.Services: Transmission
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April 2023 by Stephen Brown
Why I love this place. Tire blew out on sidewall upon hitting city drainage whatever. This 2012 Honda Accord is much loved—all four “shoes” were purchased from Slimmers a year ago and only recently had I made appointment (Friday?-so cancel) to rotate. Anyway, they squeezed me in and it was no hassle, skilled and friendly people on the front and back end so where you going to go? PS If and more like when they are super busy, they will recommend other reliable auto mechanicsService: Tires
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March 2023 by Dimitri Merrill
Richard and the team worked with me on an engine diagnostic and investigation. Truly grateful to have an honest, fair and super knowledgeable mechanic in Lawrence.Service: Auto engine diagnostic
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February 2023 by Thomas Howe
Slimmers is a premium shop for the discriminating automobile owner. Superb staff excellent technicians I trust my BMW to their cate
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February 2023 by Larry Franklin Jr
I took my BMW 5 series for an alignment, I was very impressed with the facility and was a little worried I'd be paying the price for it lol. But pleasantly surprised the price was decent and they suggested some other work I should get done but didn't feel pressured like you get at other places
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September 2022 by Lily Xidis
I have loved my experience with Slimmer’s.
I bought an Audi in November and was anxious about making the switch from my Honda to something a little more refined and Slimmer’s was so kind and encouraging. Wether having me pull through to check codes and assuring me the sounds were normal. To running an inspection and fixing some minor items. Unfortunately my first Audi was totaled in the winter storms recently, but I am thrilled to be returning with another Audi for them to baby.
I was surprised that they remembered me when I called to schedule, as I had only been working with the shop for a few months before I lost my original vehicle, but having the staff ask how I was doing after my accident and celebrating in my new purchase really made me feel welcome and important.
Every interaction I have had has felt personal, sincere, and full of integrity.
Photo of the old Audi (Red) and new (Silver) just for fun!
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September 2022 by Marcelo De Oliveira
Above average
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September 2022 by Matt Bussing
Super helpful employees and pretty reasonable pricing!
