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9:30AM - 5:30PM
2400 Franklin Rd Suite H, Lawrence
Self Storage
“Hazel was so kind to answer my questions about inquiring about a unit for my mother in law and the facility looks great and the temperature feels good for being climate controlled!”
“It's a great place to keep your things. We rent an 8x8 x20 semi trailer on their lot. $125 a month. I like that we can go there any hour of the day or night. It's in the perfect location for us. Very nice people in the office who made it extremely simple to do in one visit. 10 Stars.”
“Very neatly maintained, super friendly staff and service oriented. Massive to medium storage can be obtained effortlessly coz staff are super cool. I just loved their system and punctuality”
“My first time taking my boat to Arnie's was happy with work done. Have talked to Keith a total of 3 times and learned things about my boat each time, he's knowledgeable, and personable. Will take boat to him next time it needs something.”
“Very nice and very clean. Do not buy there locks for 20.00 go down the street to Harbor Freight and pay 7.00. They say 50 percent off the first three months, so the bill should be 38.00 with tax , but then they tack on some non refundable 25.00 processing fee which has no meaning. They include the insurance in the monthly fee.”
“Today we emptied a storage unit for my daughter. Tina was there to answer questions and give advice!! She was fantastic!! She also handed out ice cold water ?!! July 2nd and it was a typical hot humid day in Lawrence!! Tina was great!”
“I used Ertl previously and had a great experience. I’m currently needing a storage space again. Ertl Storage was the only place that has answered the phone and/or called me back immediately. Very helpful staff, reasonable rates. Thank you.”
“Simply put, Best Storage Units In Lawrence Ks! They are clean, secure, and priced right! But the best thing about Parkway Storage ...Is the Manager Pete! He is kind, understanding, and professional! Thank You Pete For All Your Help!”
“Great location, clean, secure, temp controlled and indoors! The management are very helpful, informative, inviting, and professional. Reserved and rented online, picked up keys in an hour. Definitely recommend.”
“I really like this storage facility. The lady at the front desk, whose name I can't remember, and her husband, who live on the property, are wonderful people. The only downside, which is bad for me but good for the business, is that they don't have any space for my 53ft trailers because all the slots are already full.”
“Deidra was fantastic with getting the process rolling. We were in and out with paperwork, storage and receipt in 30 minutes. Definitely value-added to the company.”
“Updating. After leaving several SMS messages, I received a call back. I explained my attempts to contact them and that I had been invoiced for an additional month that I wasn't using. The person I spoke to was apologetic and undid the charge for the extra month. I appreciated the ease of the conversation and the quick correction. Hopefully the company will address the communication problems.They were great when we were getting the storage unit rental established. However, I am beginning to wonder if not returning phone calls when the customer is ready to end the storage agreement is part of the business plan. I placed 3 phone calls notifying them and requesting a return call. But I never get one. In the meantime, I am being charged for an additional month. No one ever answers the phone and all business is by appointment only. Placed another call today. The voice mail is full.”
“Best price that I've found in Lawrence won't raise the price every other month like other units in town. The people that work here are very sweet, accommodating, and helpful.”
“I had an issue that was resolved by the General Manager Chris, he was very professional and responded right away and was willing to compensate me for my trouble. Thank you Chris your help and your professionalism.
Dee K”
“I give it a four if it was a little bit cleaner around the other storage units less grass and mold or algae around a lot of the storage units they replace the lighting which was good but I think they need more cameras up. I think they'd have was issues with people moving out”
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“Great customer service. Ramona and Abbi have always been fast at responding to my emails and phone calls politely answering questions I may have had. They were always courteous and friendly whenever I have been on site and I felt my belongings were safe. The storage areas were always clean. They were very efficient during the check out of the unit. Ramona and Abbi have made renting from Storage Sense a positive experience.”