-
January 2024 by Blake Thornburgh
Store was clean and friendly with the dog food I wanted.
-
January 2024 by Sarah Hinton
Shannon is my dog's favorite groomer--she's awesome!
-
January 2024 by Sandra Carr
Great store. Great people. I do wish there were more employees there but, I know how money works. I have appreciated all the advice offered to me by the staff when I was recently gifted with an unexpected 1 year old (big) puppy. I have always been a cat person so, I was in over my head and the people at Petco helped me figure out what to do next. Three months later, I have a pretty good friendship with a dog I never knew I wanted and now could never part with. Thank you for steering me in the right direction.
-
January 2024 by Brenda Lehman
Product was available and staff was helpful and friendly.
-
January 2024 by Leah Romero
I love everyone at Petco and the store itself so I don't want to give them a bad review but nothing is being done about their one employee Dani Walters. She is not only rude but she has and continues to se*ually harass customers and even her own coworkers. It is disgusting and extremely inappropriate behavior. The fact that she is allowed to still work there after having multiple complaints from customers and coworkers is beyond me. Not only that but she has repeatedly proven how she is unfit to be a manager. She is not only lazy but unprofessional as she will repeated yell- and I mean yell- at her coworkers to do multiple different tasks when they are clearly busy while she sits at the registers making rude comments about them. Not only is she abusing her title of manager but she is verbally abusing her coworkers and customers. Something needs to be done about her because she is consistently driving customers away with her attitude and inappropriate behavior. The fact that Petco would allow this behavior to continue with no repercussions is negligent.
-
January 2024 by Chris Latter
This place needs to improve in customer service. I wont shop here again to pricey for the attitude you get from all the slackers who work here. I am reporting you guys for all your down falls. I'd rather get lost in the woods than shop here again. WARNING ⚠️
-
January 2024 by Illinois Sm
Our dog Bentley loves Petco grooming ladies, so caring and being able to handle such a large dog. Vicky is amazing!One thing, every time we go to buy Purina Pro Plan Large breed can and Giant breed, they don’t have it. Hope in the future they considered to keep it in stock. Thank you, Petco, for being wonderful and caring. Thank you, Vicky.Congrats, you deserve your promotion!
-
November 2023 by Bullet Proof
Great service friendly staff and she even discounted the meal worms I had came for because they were close to their expiration date? I hope I’m correct on that part but all in all pleasant experience 10 out of 10 no complaints.
-
November 2023 by Kyle Kruep
Decent little establishment, nice variety of fresh and saltwater fish.
-
October 2023 by Ma Jocelyn Bordador
It really has everything for our new furbaby and more! I also love how they support our local animal shelter.
-
September 2023 by virgilio capote
Last two times we have brought our pups here for grooming they have come home with fleas.... We typically spend almost 200 in grooming each visit. Safe to say we will not be returning.
-
August 2023 by Jake Bransky
David the assistant manager went out of his way to be very rude to me in the parking lot.Suddenly a small red fiat was honking at me many times from right off my bumper. I was very confused as there was plenty of space for him to go by. I was off to the side of the lot, getting ready to park. I got out and asked what was wrong? He yelled at me, with a lot of emotion,"you need to be in a designated parking spot"! I thought he sounded silly. I asked him if he worked there. He said he was the store manager and drove off. Turns out he is a assistant manager. I talked to the store manager Gabe, who was returning on his lunch break at 1:30. Gabe the store manager was completely indifferent to the matter, offered up zero apology.
-
August 2023 by Axel Grim
It's PetCo. Pet supplies shop. You get what you expect. I wait for rotating sales to catch a good deal.
-
August 2023 by Jimmy P.
We have taken our dogs to three different grooming places in Lawrence trying to find the one with which we were most comfortable . Petco is our only go to groomers now. They are friendly, love the dogs, easy to get appointments and the grooming is always on time, completed in a timely manner and they let us know when grooming is complete so we can pick the dogs up as soon as grooming is over. We also love that it is transparent with windows for watching grooming process. The dogs are always looking good and do not seem stressed.
-
July 2023 by David Tacos
My pup is 2 years old and I’ve been taking her here since she was 3 months old. She went through the puppy classes and now I take her every 6 weeks to get a bath and her nails buffed. Everyone here is so amazing to her and it’s actually difficult to get her to leave. The groomers have started walking with her to the door because she doesn’t want to leave. I can not sing enough praises for the groomers here! We both look forward to every visit!