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January 2024 by Michael
Every single time I come here is a good experience. This O' Reilly's sets a great example for other stores.
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January 2024 by Frederick Hunter
Fast and friendly service from the staff.
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December 2023 by ray s
Gerald gave great customer service and replaced my battery quickly. As someone who does not know anything about cars, he did not make me feel stupid.
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November 2023 by morey muth
Went there with questions about my braking system. Met with an employee named jay, excelent customer service. I would recommend it.
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September 2023 by ley rogers
Hope was a huge help and so so so very kind. The employees here have always been so helpful but miss Hope deserves a raise!!
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September 2023 by JaMal Smith
Worst O’Reillys in Lawrence. Too many people laughing and joking, not enough people working.
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August 2023 by j j
I really like o'reilly's they take such good care of me
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July 2023 by Art King
Fixin' up fixed up stuff. Makin' it good enough. Part no 3666 is the fix.
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April 2023 by Clinton Stop
Very helpful group of people that work here. Would recommend to everyone!
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April 2023 by Jaiden Soccar
Came in to get my car check engine light figured out. I was helped immediately and given all the details. I wasn't sure about his name, but he was the manager and helped test my battery and even my oil for me. I appreciated this experience so much.
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April 2023 by Sam Price
Had an awesome conversation with Steven today! I wish more people were kind, like he is. Hope is very positive and friendly as well! Shes usually the very first to answer the phone too :)
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April 2023 by Tammy Allen
Fantastic customer service. Tested my vehicle and new exactly what I needed. Cant give her enough cudos. She rocked!!!Need more females in the auto parts industry. ?
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March 2023 by Asia Williams
If I could give zero stars I would. I bought a car battery from here back on 09/07/2022; my car battery has died and needed a jump on four separate occasions from today. On one of my jumps I called triple A and they said it was a bad battery so I drove back to this shop and the person there said there wasn’t an issue with the battery. Then back on 02/04/23 when I get my oil changed, Valvoline oil checked my battery and showed me a graph saying that the battery was between yellow/red which isn’t good. I’m not spending another $200+ on a battery; this is ridiculous and when I went back the first time to the shop, I should’ve been given a new battery. My car battery died again on me today on my way to work. The only other business this shop will get from me is me calling to speak with a store manager to replace my battery otherwise I will never shop from here again.
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March 2023 by Mommy Angie’s Channel
They were very knowledgeable & helpful but my paint didn’t take only 1 hour like they said. It took 6 hours and I was busy when they wanted me to pick it up. Still a good place to go I guess.
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March 2023 by Steve K.
I needed a new low beam headlight and Jarod got the right one and put it in for me. Not easy on my Volvo xc60. Great service!!!