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July 2023 by ej miller
Sold me the wrong parts then charged me $50 more for the right after saying a few pennies never getting parts again from here
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March 2023 by Abderrahmen Djafar
Worst place to buy parts, i am a car dealer in lawrence and I have bad experience, bad manager, bad workers, they sell wrong parts, no respect, OREILLY is the best
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November 2022 by Loubie Wilks
Helpful associates and knowledge about what they have and how to make items.
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October 2022 by Chris Latter
One of the older guys who drives the napa truck was driving aggressive towards me rude
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April 2022 by Keith Harold
Ed went out of his way to make sure I had the right product for my truck
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April 2022 by Steve Zbacnik
Part did not come in as promissed by 3pm and we waited around. We are from out of town.
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October 2021 by Kristi Jones
Stuck up not helpful at all auto parts store that none of the 6 battery charger they hv in store are charged in the middle of the day but that is a service they offer...go figure
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August 2021 by Yunchang Kwak
Do NOT at least do online pickup. They will pick things that haven't been sold- "new old stock". I purchased things three months ago and just realized the car wipes didnt have their plastic cover and were dry. Also they sold me techron that was very old and said it was fine, when it contains petroleum!
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June 2021 by Robert Mullikin
Friendly staff was greeted at the door. Staff got what I needed. Staff was professional and respectful.
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May 2021 by Steven Stewart
Great service ! They really go out of their way to help you find what you need?
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March 2021 by Loyal Pridgen
Very helpful team
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January 2021 by MaryBethHicks-kbh TROAPW & Associates, CEO
Excellent customer service and reasonably priced parts make Napa a strong competitor & long-time local icon.
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October 2020 by Bob Moody
Ordered battery online using NAPA website, which indicated free installation. Went to pick up battery and was told "it's not our policy to install. We had an incident with a windshield wiper." All of their competitors DO provide free installation. NAPA has moved from a service business during a time when service is a must. NAPA Lawrence does not adhere to their corporate website.
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July 2020 by Wayne Blankenship
Very helpful in what I was looking for
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June 2020 by Mackenna Russell
Stopped by to get help finding the right odds and ends for fixing up my motorcycle and Ed went above and beyond to find me what I was looking for