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December 2023 by Ava Heinbach
I came into Menards to get 8 bags of heavy deer corn. I knew it was going to be hard for me to lift and transport the bags to my truck, so I asked Austin (at the Lawrence location) to help me. Without hesitation he picked up a cart, went and grabbed all 8 bags of corns, brought them to my car, and lifted them into my car. He was so willing to help and was so kind about it. Thank you Menards for hiring such helpful and kind employees!
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December 2023 by Terri Hamby
Enjoy shopping at Menards. They have an interesting variety of items!
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October 2023 by Haley
I love this store it always has what I need and more! and while I was shopping today I needed some help finding the paint department because the store is so big it’seasy to get turned around. But the cashier Teaunna was standing at the edge of her lane willing to help! she was so nice and cheerful company’s need more employees like her! great job menards!
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October 2023 by Donna Rae Pearson
Menard's is the Walmart of big box hardware stores! Outside of that double price list due to the ongoing rebate sale, you can actually get some good quality for a reasonable price.I have been in three different ones, and they are all laid out pretty much the same way. They all never quite have enough people working the floor as well, lol. But that little odd thing for a reasonable price, they have it. I also like checking out the seasonal indoor plants. Typically happens from spring to fall. I think have had only one die and it was more my fault that anything else!Check them out, they are worth the side trip.
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September 2023 by Sydney Sellers
I went to Home Depot first for tile, and Jeremy at this Menards made sure I’ll never make that mistake again. He was extremely helpful and I wish there was more I could do in return than this one review!
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July 2023 by Peter Lague
Another big box building supply store in Lawrence, that doesn't carry red building bricks.I wish we had a Lowe"s in Lawrence.
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June 2023 by Jessica Jenkins
I love Menards and appreciate the rebate. I recently got a credit card with them and made some online purchases. I wish the rebate could be printed at the store for those, as I had an issue where I didn't receive a confirmation email for one of them. I went to the store to ask about it yesterday (after trying several times to get someone on the phone and trying to find answers online) and still couldn't get it taken care of. I went today and talked to the young man working in the order fill section in the back (I didn't catch his name but he was there today (6/30/23) around 5:15pm). He spent quite a while trying to help me figure it out and then came up with a solution. I appreciate the kindness and patience he showed in helping me save a few bucks.
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June 2023 by Rylee Moore
I just purchased my first home and it’s has been crazy for me. I really wanted a certain flooring and Lawrence Menards was the place that had it! I spoke to Jeremy and he helped me navigate and was so helpful even with a little struggle from the bank. All of this is new to me and it was so relieving to talk to someone so helpful and kind. Thank you Jeremy! And Lawrence Menards.
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June 2023 by Paula Kakaio
Allowing male cashiers to play dress up is disgusting. That man running the register dressing up as a woman is nasty to look at. A woman is not a costume to be worn! A man wearing a circus tent with facial hair?
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May 2023 by Lorali Sommer
Desired item only available online for pick up at the store. Expected a receipt when I picked it up but that was not available. Only available through email and print it off. I don't have a printer. He told me to go to the library. I do not have transportation. They still insist the only way is through email. He didn't offer help at all. . I've now found there's a kiosk at the store to get any receipt that you need there but the manager did not offer me that. I also had to order online it says only way is available. They show they have it in stock today. They charge a fee to pick up at the store and I paid it when they had that item in stock at the store today same day I picked it up. This is terrible customer service. I went to the store because I want to purchase at a store I do not want to purchase products online. You know there's something wrong with a store that big has only one way to get in and one way to get out. Do not recommend this ver horrible customer service w store. Why offer a brick-and-mortar store when you don't have customer service to go with it.
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May 2023 by Shamiqua Nez
Every time I go in there the employees stare like I’m about to steal something. Very unsettling. It’s a shame since I like to buy stuff for my houseplants there. I also heard they treat their employees horribly and overwork them to the point where they feel miserable. The products are cheap quality but I guess you get what you pay for.
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April 2023 by Cordelia Brown
Kaden was our superstar. Kaden was working in the lumberyard outside and he helped us find and load about $500 worth of heavy treated lumber. He volunteered to go get the last 12 that were upstairs inside for us, those are so hard to get. I'm an old lady and he was so polite and fast and helpful. Give Kaden a bonus because he saved the day.
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March 2023 by Calvin Rutledge
Good selection of items and some staff was very helpful. No customer service after the sale on the door I bought there. They said that I would have to contact the manufacturer.
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February 2023 by Brad Hunt
Well stocked and friendly customer service. I was going to buy topsoil, but it was frozen solid as a rock! Not their fault but I thought it was funny.
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February 2023 by John Butler
I went to purchase electric fence material. Menard did not have everything I needed but did have a few items. I looked at tractor supply website and TSC did have the same material for less, just a different brand. When I asked if Menards would price match, they said no because the brand was not the same. Two things are kind of funny. One, the items at Menards were on clearance. Two, the brands are made by the same company, just different names. I know this because I did my research. For an approximate 13 dollars Menards in Lawrence KS has now lost a customer. BTW, it was a manager who made the decision. I wish I would have gotten her name.
