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December 2023 by Tj Boatwright
These people will rip you off! Blaine at the front desk will lie to you about anything to get your money! They took a whole entire 8 hours to do a tire change and alignment. And not to mention they skipped doing the alignment the first day and tried short me on the work done to my vehicle! I waste close to $500 on tires I did not need and an alignment they didn't even do at first! Terrible experience!
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November 2023 by Gillian Rogers
I took my car here after an accident for a diagnosis. Not only did they fail to give me any reasonable option for making my car drivable, my car sounds significantly worse after the diagnosis! Almost like they intentionally made it worse! And they charged me for it!!UPDATE: Harris Auto Repair on 23rd is making my car drivable for less than a quarter of the price quoted by Meineke…and they didn’t charge me for an estimate! Thank you Harris!
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November 2023 by Patti Schrimscher
My new place of business! They are on your side. Jeremy went above and beyond to help me with my issues with a car I bought from CarHop. He listened to my concerns and made sure he had each and everyone on the service order. I received full report of the findings of the inspections along with pictures. You sign up for notifications and you get a full report from the mechanic of what is going on with your car. They are amazing! I recommend you to try their services.
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November 2023 by marty matthew
I was having a brake issue on my jeep. I called them as I was driving down Iowa. They said they would squeeze me in for an inspection. I had worn through my brake pads and was on bare metal. A few month back I had gone to another place and said I hear things and my car rides rough. They sold me new tire no mention of brakes. Meinieke got me all fixed up. My regular quick change oil place told me to go there over the other brake places in town. I feel the pricing was fair and the service was fast.
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November 2023 by Paul Graeber
I went into Meineke to have some things done because of my handicap. They changed my headlights. They really had compassion. I had a wonderful experience. I know I have sent other people to them and they always had good things to say. I will use them for any future issues.
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November 2023 by Fonda Milligan
We were traveling from out of state thru Kansas City, Kansas on our way to Colorado to Elk hunt, when our truck began having issues with our brakes. We googled locations for Meineke. My wife likes the tv commercial and called Lawrence Kansas the closest location. Dale listened and was very reassuring that they would do everything possible to get us taken care of and back on the road to Colorado. They worked us in when we arrived about 3:30 pm. After receiving an estimate to make necessary repairs on all 4 brake shoes, rotors, and flushing the following morning at 6:30, we were shuttled to our hotel and picked up when our truck was ready by Steve Oneill a great fellow who performed the initial inspection. We were more than satisfied with the professionalism and customer service Dale and Steve gave weary travelers far from home.Service: Auto brake repair
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October 2023 by Jennifer Kalvinek
They did what I hoped they would not. Thought I knew nothing about my vehicle and tried to tell me I needed all my rotors , pads and brake lines done. They are new as of June so I knew they were wrong. The picture he showed me of the one rotor was not even bad. For some reason he thought I wouldn't know what a rotor is supposed to look like??? Anyway they tried to charge me for all 4 rotors,pads and lines....top priced expensive kit of course..They wanted well over 1400 for it all. Even tried to scare me by giving me a bottle of brake fluid because it was too dangerous to drive??!!. I went in for an oil change? NEVER AGAIN.
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October 2023 by Isabel Scarbrough
I dropped my car off Saturday morning, prepared to stay with it, and was told it would be a while, so I left. I proceeded to hear nothing from them until Monday morning when they had an estimate. Besides the very costly fixes I needed, I was quoted eleven hours of work.I called Monday night and was told it would be ready by noon on Tuesday.I called at 12:30 on Tuesday and was told "Maybe by the afternoon".Tuesday night, I called again and was told "Hopefully by tomorrow."Wednesday morning, my dad called and was told, "It should be done today." It took my dad saying he would drive seven hours from Colorado to talk to them in person, and magically it was "The car will be done by tonight". So, my 11 hours of work took a total of three business days (not including the two days my car sat in their parking lot). To top it all off, when I finally got my car back, there was bird poop dead in the middle of the driver's side window. I would choose literally any other place in Lawrence than here.Never. Again.
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September 2023 by Heather R.
very good communication and nice people, but the between the initial charge of $70 and charging $300 just for the inspection? I'll be taking my car elsewhere.
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September 2023 by Jamie Ashmore (The Unlord)
They were very helpful! I called on a Saturday morning for brakes and oil change and they worked me in amongst their appointments. I will be returning.Services: Brakes
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September 2023 by matthew pribbenow
Went in because I kept having to top off my radiator coolant. They performed a pressure test and the radiator failed. They quoted me somewhere around $900 to have it replaced. Turns out, my reservoir cap had bad threading and wasn't producing a proper seal. Ended up just needing a new cap. It was an $18 fix. They either don't know what they are doing or know exactly what they are doing. Either way, I'm not going back. Buyer beware!As an edit, I was topping off my reservoir every 2 weeks or so. It's been a month and I haven't had to touch it.
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August 2023 by RUDOLPH NEUGEBAUER
Fast, super professional, knowledgeable, mindful, reasonable staff and it's not a step away from the advance auto parts store on Iowa Street next to dairy queen, so you have all the parts on hand, several certified mechanics, free services next door, and accessories for my car too. Plus i can have an ice cream in the summer heat too?! YES!
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August 2023 by brett taylor
They intentionally caused my brake caliper to leak. They showed me the leak in the shop but when I get home no leak evidence anywhere from where the vehicle sits. They run the price up on you and assume you don’t know anything about vehicles.
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July 2023 by Susan Grey
Went in for an oil change after reviewing their inspection took the car in the next day for ball bearing replacement. Very appreciative of their honesty and suggestions.
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July 2023 by Skylar R.
didn't do anything correctly ended up having it done over at a different shop. They damaged my car, told me I needed services done again that supposedly they already did two months prior!