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September 2022 by Alec V.
Complete scam find somewhere else to go. For a normal yearly visit don't expect to leave for less then 200$. Anything else expect to pay at least twice market price, pets are worth it but this place is not.
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August 2022 by Emily W.
My first red flag should've been the fact that they had open availability when no other vet in town did but I was rushing to get my dog updated on her shots and a badly needed nail trim. The woman who took care of our pup was less than personable, the tone almost condescending through the phone and during the appointment although that wasn't the issue as I understand that some people are just like that whether they are at work or in their personal life. One of the first things this woman blurted out to 2 young kids in their 20's was "I can see some buildup on her teeth so she'll need a cleaning. That runs around $600 for anesthesia" and a list of other things in a teeth cleaning I cannot remember at this time. My dog is only three years old it's not like she's old with a huge amount of tartar buildup. There was no "I recommend this chew" or "try brushing with this toothpaste" and this was on top of the $300 some bill for her shots and other extra things that she was recommending that day. My pup requires care and i understand that will cost money but to hit us with a total of $900 in expenses in the first 5-10 minutes of our appointment left a bad taste in our mouth. I'm reading other reviews that sound like I am not the first person to feel as if they are just trying to get as much money as they can out of their patients. I canceled my next scheduled appointment and will be going elsewhere from now on.
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August 2022 by Jamie J.
The fist time I came into the clinic a vet tried to get me to pay 2 or 3,000 dollars for unnecessary services and I burst out into tears because I thought I had to take my dog back to the humane society. I couldn't afford it. I hope they aren't taking advantage of anyone like elderly or cognitively disabled. I asked them to stop trying to convince me I need unnecessary services. I can only afford the minimum as I'm on disability. I live on $800 a month. So many unnecessary solicitation emails Ive received. I've called each time and was told the services are unnecessary. I keep getting emails after I've called and emailed pleading with them to stop. I have a cognitive disability and am legally a vulnerable adult. But luckily for me I'm fairly aware but only because I've been taken advantage of multiple times. I wonder how much they are taking advantage of vulnerable people less aware than I? I understand times are hard but their tactics are unethical.
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June 2020 by Patti G.
We called Lawrence Veterinary Hospital on Clinton Parkway Court when our sweet French Bulldog began acting odd. Her ear appeared to be bothering her and she was not walking normal; after calling all around town we finally made an appointment for the following morning with the Lawrence Veterinary Hospital -- we were so relieved to have someone take her in so quickly. It was our first appointment with this vet, and unfortunately we ended up at the Clinton Parkway Animal Hospital, which is on Clinton Parkway. Being new to the area, I was not aware that there was more than 1 Animal Hospital on a road named Clinton Parkway, or that Clinton Parkway Court was a totally different road! After learning of our mistake at the first hospital, we headed straight to the Lawrence Vet Hospital and arrived 7 minutes late. Upon arrival we were informed that our appointment was scheduled 10 minutes ago and an emergency client had arrived, therefore they would not be able to see our pup for another 2 days. I have never been more disappointed in a vet and would not recommend this place to anyone. On the bright side we did discover an amazing vet clinic in the Lawrence area as a result of this awful customer service; feel free to reach out if you need a recommendation!
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January 2020 by Kadie N.
I'm a huge fan of LVH! I've been taking my dogs here almost three years and only have great things to say about the staff and our experiences there. I agree that services are not cheap per se, but vet care isn't cheap in general (even with pet insurance in my experience). You get what you pay for at LVH which a very knowledgeable, caring team that is willing to go above and beyond for you and your pets. I can't recommend them enough! From an emergency that required immediate attention and stitches to our regular visits, I've always impressed with the level of service from the staff.
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December 2018 by Morgan B.
I would actually rate this place 3.5 stars, if I had the chance. I have been taking my pets (cat and dog) to LVH for about 2 years. I started seeing Dr. Kraft, the original owner and really liked him a lot. He helped with my dog's anxiety and other issues she had. Unfortunately, he retired and sold the practice to Dr. Anna. Dr. Anna is incredibly nice and knowledgeable. But, her front desk staff isn't the greatest. Erika has a bit of an attitude and has on occasion, given me incorrect information. Her vet tech, Brent is kind of judgy if you don't opt into whatever they are trying to push on you. I get it, it comes from a place of caring about your animal, but I still don't appreciate the lecture that comes after I decline something very expensive or that I don't find necessary. An example would be they are always trying to push flea and tick medicine for my indoor cat, because since the dog goes outside, she can bring in fleas even though the dog is on flea and tick meds year round. I don't think I've ever gotten out of this place for under $100. They give excellent care, but it comes with very hefty price tag.
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May 2018 by Jaime H.
Hands down the best Vet I've ever taken my dog(s) to. Always a friendly staff and they seem to truly care about the welfare of my dog.
