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“This review is about the account ending in 4147. The young lady i would like to shout out does not work at this store but he helped me with my customer service the other day. Her name is Melinda. I was fed up and about to leave t mobile but Melinda completely changed my mind. I had a problem that I had been trying to solve for about a week now. Staying on the phone for hours and hours with no avail. The came Melinda. By the way she Handel my problem I had wrongly assumed that she had been with the company for years come to find out, ahe had only been with the company for a year and a half. Her simple motto of treat others like you want to be treated and tell me what I can do for you NOT just what I cant do for you inspired me to write this review. Her call with me should be logged and used for training purposes. Thanks so much for your help and getting to the bottom of my situation. Your awsome and thanks so much”
“The best customer service on the planet. Very helpful and knowledgeable staff ,but wish they had more inventory at this location. has so much potential for growth”
“Easton and Isiah were so great! They helped us get a great deal on new phones and got us samsung watches that we can use wherever! We're so happy with everything and will always go back to this store! Thank you guys!”
“Had a huge run around with my old carrier. They dealt with the other companies giving me a run around. They were direct with them and helpful with us. Absolutely amazing service, they made everything as streamlined as possible.”
8:30AM - 5:30PM
2000 W 31st St suite c, Lawrence
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“Midco was able to assign a technician and resolve my issue within 24 hours. My Technician John was superb! He went above and beyond. I hope this gets back to him.”
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“We've had Wicked Broadband for over 15 years and they have always been reliable and provided GREAT service. Kudos to their technician ROB, for helping us out earlier today.”