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October 2023 by Sean Porter
Mike, his wife and team are great! Honest and upfront. My "go-to" auto mechanic now!
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October 2023 by Jeffrey Michael
Trustworthy, friendly, up front. This family business takes care of their customers.Services: General repairs & maintenance
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September 2023 by Hunter Clyde
Had a great phone call with this location. Didn’t try to upsell or bait and switch, honest people. I’ll do business with them in the future.
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July 2023 by Antonio Barron
Would recommend this shop to anyone. They have great character and integrity!
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July 2023 by Brandon McKeever
Mike is amazing to work with, as is his wonderful wife. Great family business that takes care of our vehicles with great care and always honest and upfront.
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February 2023 by Ian Beyer
Great service, quality work, fair price.
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January 2023 by Kaye Boyce
It was, as always, excellent professional & timely service. The tech told me exactly what he did & why. Gave me complete & detailed report. The office & reception area was very clean & tidy as well both front end employees were polite even though busy with in & out customer & the phones ringing! I give this establishment a rating of 12 on a 1 - 10 scale. ??
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December 2022 by Nick Reiswig
I had my power steering “fixed” here. When it was “fixed” the first time I was told by Mike it was “fixed”. Come to find out he did the least amount of work, didn’t fix it completely as said, to charge me an outrageous amount. Then I return to speak about the warranty and what he can do because my power steering went out again. He was extremely defensive and aversive while I was trying to understand the issue. I left the car with him and did the minimalist job because he didn’t have “enough time.” If he did the job well the first time there wouldn’t have been an issue. The customer service and transparency was an issue. I’m hoping Mike was only having a bad day and wasn’t rude to anyone else but me. I will not be returning to this shop as the trust is not there.Service: Steering & suspension replacement
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December 2022 by Nick
I had my power steering “fixed” here. When it was “fixed” the first time I was told by Mike it was “fixed”. Come to find out he did the least amount of work, didn’t fix it completely as said, to charge me an outrageous amount. Then I return to speak about the warranty and what he can do because my power steering went out again. He was extremely defensive and aversive while I was trying to understand the issue. I left the car with him and did the minimalist job because he didn’t have “enough time.” If he did the job well the first time there wouldn’t have been an issue. The customer service and transparency was an issue. I’m hoping Mike was only having a bad day and wasn’t rude to anyone else but me. I will not be returning to this shop as the trust is not there.Service: Steering & suspension replacement
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November 2022 by Jarret Schneidewind
I couldn’t say enough good things about Don’s. This place is and excellent auto shop. I’ve been using them for a few years now since I moved to Lawrence and I won’t take my vehicles anywhere else. Mike is very transparent at explaining what needs to be done giving you a quote and sticking to it. He’s even found and fixed other issues unrelated to what I originally brought my car in for and that just shows they are very thorough on inspecting the whole car. Everyone is so friendly. The lady who answers the phones i can’t remember her name but she is very polite and super nice. These are good people and excellent business owners. Don’t hesitate to take your vehicle here for any repairs.
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August 2022 by Michael
Fast and well done. Exactly the price I was expecting before I went in
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April 2022 by Marty Henderson
Mike takes great care of us! It's nice to know of the many technicians in his shop, at least one of them has the experience and already knows how to fix any problem you may be having with your car! When I described our acceleration issue, one of the mechanics knew immediately what was happening and how to diagnose and isolate which part needed replacing.
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March 2022 by Jeanne Wright
Don's is our go to mechanic shop! Trustworthy, excellent service and reasonably priced. Make sure to stop in and ask Mike for a quote!
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January 2022 by MrSoup6029
Great job. My daughter is in school in Lawrence and was having issues with her car. They were done a day early and at a very reasonable rate.
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June 2021 by Ethan Z
I didn't have any work done by them but that's how you know they're honest. They aren't there just to collect a check from you, they'll work with you to get your project where it needs to be.
