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February 2024 by reece marney
They managed to make a free tire patch into a paint correction job and a massive headache and also made me unbelievably late.Maverick Quoted me 4:15, didnt pull my car in until 4:10, left at 4:45.While they did use jacks instead of the lift like i asked they also let a dude train on, as his first car to train on, without supervision, and drag a airhose across the front of my ctsv wagon; when i had asked them to put someone experienced on it like one of the off duty managers had told me. The guy training him made a billion excuses.Going to go to big o and pay the 26$ to get it patched by people who actually know what they were doing because i cant trust the patch they put on.
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February 2024 by Ben Baker
Best customer service I’ve ever received! ? ? JD And Jackson are great guys. I’m traveling cross country and got a flat late at night. They got me in first thing the next morning and had my tire patched and back on the road within 30 minutes. The best part, NO CHARGE! The tires weren’t even purchased from them either. Can’t say enough great things about the guys at discount tire! ?
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February 2024 by Ben B.
Best customer service I've ever received! JD And Jackson are great guys. I'm traveling cross country and got a flat late at night. They got me in first thing the next morning and had my tire patched and back on the road within 30 minutes. The best part, NO CHARGE! The tires weren't even purchased from them either. Can't say enough great things about the guys at discount tire!
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January 2024 by Jordan Remington
If you have a flat that can be patched they will do it for FREE, and their tire selection is extremely responsible, I'll never go anywhere else for tires!
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January 2024 by Andrew McDonald
I've been to this location several times. The staff are extremely polite and helpful. The unfortunate aspect of my visits has been that they consistently appear to be in a rush and my vehicle has been returned multiple times with black greasy smudges on the inside of my car door, as well as scuffs and gouges on my rims near the wheel nuts.
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January 2024 by Joe Dougherty
Excellent price and service.
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January 2024 by Aelin Cat
Someone slashed my tires in the night. The staff at Discount Tires really helped me find a quick solution to get me back in the road as soon as possible. Will 100% come back next time I need tires
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January 2024 by Stephen Lewis
Love discount tire. The list of services the do free is impressive, the staff at every store I've been to have been pleasant to deal with, the act like it's a pleasure to provide a service for you and explain what any problem is. Any service sold at one location is honored at all location.I'm always go here now for anything involving my tires.
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January 2024 by Jim Ramsey
This is a top notch tire store in Lawrence. The technicians are friendly and professional. They did a great job mounting and balancing the new tires. The manager and his staff are very helpful and knowledgeable about their products. The shop is spotless. Highly recommend
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January 2024 by Zach M
Almost feels weird having good customer service nowadays. Great place that has never let me down. Friendly and honors their tire warranties.
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January 2024 by Anton Nentchev
Phenomenal job by management training these (mostly) younger people to provide excellent customer service! It's a long lost art these days.
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January 2024 by Adam Waver
This establishment is literally the best tire establishment I have ever utilized I will never go to another business ever again I have been with them comfortably for about 5 years now and I tell everybody I meet don't go anywhere else but discount tire not only do they have quality products and excellent staff but their level of personable care is absolutely outstanding they will go above and beyond to make sure that you leave with a smile on your face their ability to go out of their way and take care of people in special circumstances is absolutely out of this world there is no reason to shop anywhere else discount tire is absolutely
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December 2023 by Kt G.
Gotta love class and hospitality of middle America. These guys are great. My daughter graduated UCB and was driving to the east coast for Christmas by herself. She got a low tire air pressure alarm halfway through Kansas. She was able to limp into to Lawrence that night and the next morning she stopped at Discount Tire early. The guys checked and leveled all her tire air pressures first thing and then evaluated the culprit tire to determine that it was healthy just needed a little air due to temp/altitude. Then they sent her on her way confident in the vehicle. They are getting a Christmas Card from me. Good job fellas.
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December 2023 by Gabe Wehner
A bit expensive, but quick, nice and efficient. They follow thru on their timeline and didn't waste my day, I recommend.
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December 2023 by Whitney Flesher
Highly recommend the Lawrence Discount Tire. Each time I’ve used their services they have been super professional and on time with my appointments.
